Salesforce Product Manager - Channel & Enterprise

Posted 2 Days Ago
Be an Early Applicant
4 Locations
Remote
Senior level
Hardware • Security • Software • Cybersecurity
The Role
Lead Salesforce product initiatives for Channel and Enterprise sales: gather and document requirements, build roadmaps, define solutions, drive implementation, enable adoption, produce reports, and partner with sales, sales ops, IT and enablement to improve selling effectiveness and reduce CRM admin burden.
Summary Generated by Built In
Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department Overview
At Motorola Solutions, we help people be their best in the moments that matter. We are redesigning public safety to make the world a safer place.
Our team is the Sales Insights & Productivity team within the Global Sales Operations organization. Our mission is to improve the selling experience for global Motorola Solutions’ sellers and sales leaders. Our Salesforce.com platform is the heart of our mission.
We maximize the benefits of Motorola’s investment in digital sales platforms like Salesforce, advocating for strategic next generation projects that will transform and align sales planning across multiple regions.
Job Description

We are seeking a Salesforce Product Manager - Channel & Enterprise to lead programs that equip Channel and Enterprise sales teams with necessary tools, data, and resources to help boost sales growth across Motorola’s portfolio streamline CRM administration work.

Will focus on understanding the needs of our Channel and Enterprise sales teams and translate them into specific requirements for our Salesforce IT teams. This requires detailed knowledge of Channel and Enterprise sales goals and operations. In addition, this role will require gathering grassroots ideas cross-regionally, and using them to identify global pain points or opportunities that can be addressed through new projects.

Responsibilities include identifying improvements, defining solutions, building roadmaps, identifying key data sets, and assisting with implementation. Success will be measured by solution adoption and business impact.

Responsibilities
  • Develop a keen understanding of the Channel and Enterprise Sales and Sales Ops processes.

  • Own the development, implementation, and roll-out of new business processes and Salesforce solutions that help our global Channel and Enterprise sellers leverage the platform to its full potential.

  • Gather, understand, and document business requirements for Salesforce development initiatives and serve as the voice of Channel and Enterprise sales teams throughout the process.

  • Build and maintain a trusted relationship with front line sellers, sales leaders, operations leaders, and the extended IT team

  • Advocate for the needs of the Channel and Enterprise sales and sales operations teams within the Sales Insights & Productivity team and the broader IT and business groups.

  • Gather and relay feedback to continuously improve the Salesforce experience and enablement strategy for sales teams.

  • Work closely with the different enablement teams to put together training and communication programs to educate Channel and Enterprise sales teams on new and existing Salesforce applications.

  • Assist in generation of Salesforce reports to support the Channel and Enterprise sales and sales operations teams.


Skills & Abilities
  • Understand user needs and  combine them with business objectives and strategy to define specific project requirements.

  • Experience with the the Salesforce Platform 

  • Exceptional understanding of the sales process and how Salesforce can enable sales success.  Familiarity with Channel and Enterprise processes is a plus.

  • Good Project Management skills in the form of prioritizing, scheduling, and communicating project status and goals

  • Continuous evaluation of sales processes and how to remove administrative burden from both front line sellers and sales managers/leaders.

  • Able to stay apprised of developing technologies such as AI, Machine Learning, and new Salesforce features, and apply them to modernize Motorola’s business

  • Demonstrated technical aptitude and ability to engage with architects and technical SMEs

  • Team player with strong communication and interpersonal skills.

  • Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, roadmapping,  enterprise transformation strategy, and executive-level requirement gathering sessions

  • Outstanding analytical skills with the ability to see the big picture, define a vision, and execute on it.

  • Understanding of IT Agile development, writing, and submitting Jira stories

  • Maintain working relationships with intra-organization groups including sales, sales operations, IT, and any others required to complete projects..

  • Ability to quickly adapt to new requirements and changing situations.

  • Ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue

  • Tableau knowledge a plus


Basic Requirements
  • 5+ years of direct experience delivering and/or overseeing development of software solutions OR 5+ years of experience in a sales or sales support role

  • Salesforce platform experience

  • Strong understanding of the sales process preferably on the Channel and Enterprise side  

  • Bachelor’s degree in business or computer science related degree preferred
     

    In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way.  Also, to reward your work, you’ll get the following:
  • Contract Of Employment (UoP)

  • Private medical coverage

  • Life insurance, Sport card

  • Employee Stock Purchase Plan (ESPP)

  • Yearly salary increase (depends on individual performance)

  • Yearly bonus (depends on company performance)

  • Remote work possibility, Flexible working hours

  • Comfortable work conditions (high-class offices, parking space, volleyball field on site)

  • Training and broad development opportunities


Travel Requirements
None
Relocation Provided
None
Position Type
Experienced

Referral Payment PlanYes

CompanyMotorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

Skills Required

  • 5+ years delivering or overseeing development of software solutions OR 5+ years in a sales or sales support role
  • Salesforce platform experience
  • Strong understanding of the sales process (Channel and Enterprise preferred)
  • Project management skills: prioritizing, scheduling, and communicating project status
  • Understanding of IT Agile development, writing, and submitting Jira stories
  • Ability to engage with architects and technical SMEs and influence stakeholders
  • Experience generating Salesforce reports to support sales and sales operations
  • Bachelor's degree in business or computer science (preferred)
  • Tableau knowledge (a plus)

Motorola Solutions, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Motorola Solutions, Inc. and has not been reviewed or approved by Motorola Solutions, Inc..

  • Healthcare Strength Healthcare coverage is effective from day one with multiple national carrier options and bundled prescription coverage. Offerings also include mental health benefits and Flexible Spending Accounts, with optional pet insurance.
  • Leave & Time Off Breadth Time off includes generous PTO with 9–10 paid holidays, and many salaried roles use a Flex Time Off or unlimited PTO approach. Paid parental and family leave plus adoption assistance expand support.
  • Retirement Support Retirement benefits feature a 401(k) with company match and immediate vesting. Additional financial programs like an employee stock purchase plan, performance bonuses, and company equity bolster long-term value.

Motorola Solutions, Inc. Insights

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The Company
HQ: Chicago, IL
21,000 Employees

What We Do

Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.

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