Salesforce Marketing Cloud Architect

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

In coordination with the Marketing and Architecture Teams, you will propose and implement systems and technology plans, architectures, and standards to meet the company's strategic goals. You will develop and maintain architectures, models, standards, and strategic orientations to support the company's plans and objectives. This role involves collaborating with team members on various projects and assisting in the implementation of standards for personnel executing these plans.

This role requires hands-on experience in SFMC development and administrative work, as well as responsibility for SFMC usage, strategy, design, development, and implementation of current and future solutions.

This position requires a combination of technical expertise, strategic thinking, and strong communication skills to effectively support and guide the company's digital marketing initiatives.

We’re looking for a dynamic IT Architect, capable of owning the SFMC platform, to join our growing team and make an impact. If you meet these qualifications and are excited about this opportunity, we’d love to hear from you!

Responsibilities:

• Solution Definition: Facilitate solution definition within project teams.
• Product Selection: Participate in selecting new digital products or technologies.
• Standards Development: Collaborate on the development of standard patterns and configurations.
• Architecture Management: Manage and develop architecture for team projects and initiatives.
• Portfolio Monitoring: Identify deficiencies in the current digital marketing solution portfolio.
• Consultation: Advise on digital marketing and infrastructure development projects.
• Documentation: Define and document digital marketing application architectures.
• Mentorship: Provide technical mentorship to development teams.
• Collaboration: Work with business constituents and IT teams to fulfill responsibilities.
• Integration Solutions: Develop integration solutions for API and ETL applications.
• Salesforce Configuration: Hands-on development/configuration of Salesforce Marketing Cloud.

You have:

• Salesforce Certification: Marketing Cloud Developer, Marketing Cloud Email Specialist, Marketing Cloud Administrator, and Marketing Cloud Consultant.
• Architecture Knowledge: Experience in various architecture types (e.g., digital marketing, service-oriented, event-driven, application, distributed, data architecture).
• Technical Skills: Strong background in platforms, languages, protocols, frameworks, open source, etc.
• Architecture Frameworks: Experience with TOGAF and other architecture certifications is a plus.
• Engagement: Experience supporting digital marketing teams.
• Team Player: Ability to collaborate and mentor within a team environment.
• Business Understanding: Knowledge of the insurance business (policy, billing, claims, etc) or willingness to learn.
• Communication Skills: Open and transparent communicator.
• Proactive and Organized: Driven by challenges and results.
• Security Knowledge: Understanding of security best practices.
• Adaptability: Comfortable in an evolving technological environment.
• Leadership: Demonstrates leadership and team collaboration.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with english speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.