At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.
NeuraFlash, part of Accenture, is a leading, high-growth, innovative consulting and product partner of Salesforce and Amazon. We are seeking a Go-To-Market (GTM) Lead for Agentforce Revenue Management to spearhead the expansion and scaling of our global ARM, powered by Agentforce.
As the market leader at the intersection of GenAI, Contact Centers, Sales and Revenue Lifecycle Management, NeuraFlash is uniquely positioned to own the "Front Office to Finance" narrative. This role is the engine of that growth. You will be responsible for aggressively engaging the Salesforce sales organization, product team and the general ecosystem, cultivating strategic partner alliances, and manufacturing a high-velocity pipeline of incremental sales opportunities and ultimately bookings.
This is a high-impact, strategic leadership role. You won't just follow a playbook; you will build it. You will work side-by-side with NeuraFlash’s CEO, our Salesforce and Solution Engineering teams, our Revenue Cloud Delivery team, and our Marketing team to define and execute the ARM growth strategy for FY2027 and beyond.
Key Role Responsibilities:
Your position reports to the CEO and your responsibilities will include, but are not limited to, the following:
- Build and leverage your Salesforce network to drive incremental sales and pipeline with ARM. Partner with our SVPs and Account Executives to identify ARM opportunities in their accounts, and serve as a SME during the pre-sales process
- Help us build new relationships with the ARM and Agentforce Salesforce sellers across the OUs, ARM Product Leaders, and SEs to create new opportunities
- Help us take our dominance on Agentforce and incorporate that into our ARM differentiated offerings and strategies
- Create packages, IP and products aimed at the “Mid-Market” and Commercial side of Salesforce’s business
- Bring thought leadership and expertise to prospective customers during the pre-sales process by translating complex technical features (like Dynamic Product Bundles, Automated Billing Schedules, or Usage-Based Pricing) into tangible business outcomes
- Identify and qualify new business opportunities through white-space analysis, targeted account mapping, and collaborative outbound plays with our Marketing team
- Develop competitive analysis and POV of Salesforce value and unique advantages against competitors
- Cultivate and expand our awareness and business partnership with Salesforce Executives, Account Executives, and Salesforce product leadership
- Partner with our SVP of Solution Engineering to create a white glove partner sales model with velocity for ARM, including awesome demos with Agentforce. Support the Solution Engineering team during the estimation process to ensure accuracy of estimate proposal and resources needed to support proposal, while maintaining competitive pricing model to increase win-rate
- Partner with our Director of Marketing to create a strong marketing plan to create high awareness within the Salesforce ARM team. This includes helping create continuous innovative and differentiated content for ARM, including videos, industry perspectives, solution packages, industry plays, customer win stories, and exciting content
- Partner with the Product Leadership and Marketing teams on products, assets, and solution packages to differentiate and expand our ARM portfolio
- Partner with our ARM delivery leadership and team to establish best practices so we can estimate accurately, deploy solutions efficiently and effectively, and have strong CSAT on all customer projects
- Stay involved with the delivery of our projects and act as the executive sponsor of our ARM projects to learn, evolve, and ensure we continue to add customer references and case studies
- Be our spokesperson in the Salesforce ecosystem on ARM
- Liaison with Accenture Salesforce ARM experts to create a best practices viewpoint across the entire organization
- Partner with our Managed Services team to create recurring revenue opportunities through offerings within our ARM customers
- Partner with Sales Operations and L&D to develop enablement content to train wider Sales organization on ARM
Qualifications:
- Proven ability to support high performing sales teams through pipeline creation and management
- 3-10 years of experience in the ARM, CPQ, and Salesforce ecosystem and / or comparable ecosystems
- Excellent presentation and communication skills
- A driven self-starter that can thrive in a fast paced and dynamic start-up environment
- While this is a GTM role, an understanding of the technical components is critical for credible discovery.
- Deep understanding of the operational challenges in key ARM deployments and how to effectively apply the technology to different industries and sub-industries
- Willing to travel up to 50% of the time if needed
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.
Skills Required
- 3-10 years of experience in the ARM, CPQ, and Salesforce ecosystem and/or comparable ecosystems
- Proven ability to support high performing sales teams through pipeline creation and management
- Excellent presentation and communication skills
- Deep understanding of the operational challenges in key ARM deployments
- Willing to travel up to 50% of the time if needed
What We Do
We are NeuraFlash, your Service Cloud and AI experts. As a leading AI and Platinum Consulting / ISV Partner of Salesforce, we are obsessed with helping our customers transform their businesses with Bots, Digital Channels, Service Cloud, Field Service Lightning, and Einstein Analytics. We are a dynamic and fast-growing team of go-getters who are driven and passionate about customer success. Our team consists of not only certified Salesforce consultants but also AI experts. Whether it’s taking your initial first steps, enhancing existing solutions, or ongoing optimization, we help customers leverage the power of Salesforce Einstein and AI to improve their businesses and get the most out of their Salesforce.com investment. Our Mission: Here at NeuraFlash we are obsessed with customer success and have a mission of helping our customers build their Salesforce story leveraging the power of AI. We specialize in building solutions that transform and optimize experiences: employee and customer. We believe that every customer and solution is unique and therefore have IP, tools and best practices to help any business achieve its Salesforce goals. We’re the “Service Cloud Guys” - it’s what we do!
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