Jobs at NeuraFlash

Designs and implements enterprise AWS solutions for contact centers, primarily using Amazon Connect and Salesforce Service Cloud Voice. Responsibilities include developing integrations, configuring cloud services, advising on technical requirements, leading development teams, conducting code reviews, troubleshooting, documenting solutions, and training users. The role requires programming proficiency, AWS architecture knowledge, infrastructure automation, CI/CD experience, and the ability to lead technical delivery with minimal direction.

Develop and implement enterprise AWS solutions for contact centers, primarily using Amazon Connect and Salesforce Service Cloud Voice. Responsibilities include integrations, REST API development, AWS configuration, solution design, code reviews, troubleshooting, technical advising, documentation, training, and leading development teams. The role requires programming in Python or JavaScript, AWS architecture expertise, infrastructure as code, CI/CD, and independent technical leadership on complex projects. Travel may reach 25%.

Lead Salesforce Sales Cloud implementations from discovery and requirements through architecture, configuration, development, QA, deployment, and launch. Own solution design, advise clients, support presales and demos, apply lifecycle and governance best practices, collaborate with AI and Salesforce teams, and mentor junior consultants. The role also contributes to thought leadership and stays current with Salesforce platform releases and features.

Designs and delivers Amazon Connect and Salesforce contact center solutions for enterprise customers. Responsibilities include customer discovery, technology assessments, ROI development, cloud architecture, contact flow design, integrations, project oversight, technical team mentoring, stakeholder communication, training, and executive strategy discussions. The role requires advanced AWS knowledge, contact center architecture expertise, scripting, API integration, Salesforce familiarity, troubleshooting, and relevant AWS and Salesforce certifications.

Lead Salesforce Sales Cloud implementations from discovery and requirements through architecture, configuration, development, QA, deployment, and launch. Own solution design, guide development teams, advise customers, support presales activities, and partner with Salesforce and AI teams on innovative solutions. Configure scalable Salesforce solutions using Process Builder and Visual Flows, apply release and deployment governance, mentor junior team members, contribute thought leadership, and maintain expertise in new Salesforce features.

Lead the design and delivery of Salesforce Agentforce and AI-powered solutions, including agents, topics, instructions, actions, automations, code, deployment methods, and data structures. Collaborate with clients, project managers, architects, developers, and designers to translate business needs into technical solutions. Oversee projects from design through development, testing, and deployment while staying current with Salesforce capabilities.

Owns end-to-end technical architecture for Salesforce Data 360 and Agentforce solutions. Designs scalable data models, ingestion and identity-resolution strategies, real-time activation, RAG and generative AI solutions, integrations with MuleSoft and enterprise data platforms, and CI/CD practices. Collaborates with customers and delivery teams throughout the project lifecycle, mentors technical staff, and ensures secure, governed, well-tested deployments.

Senior Salesforce Technical Architect to design reports/dashboards, translate business requirements, build Einstein Analytics dataflows/lenses, establish standards, and deliver end-to-end Salesforce implementations with integrations, CI/CD, and cloud platform best practices while collaborating with AI teams.

As an AWS Solution Architect, you will ensure customer success with Amazon Connect solutions, lead project communications, and mentor technical teams while integrating various technologies for effective contact center designs.

Design and architect Agentforce- and GenAI-powered Salesforce experiences. Lead requirements gathering, translate business needs into solutions, mentor teams, define roadmaps, and ensure business outcomes.

The Salesforce Project Manager will oversee projects involving Salesforce and Amazon Connect, ensuring successful implementation and fostering client relationships. Responsibilities include managing finances, scope, schedules, leading project meetings, coordinating testing, and facilitating user training while applying Agile methodologies.

The Sr. AWS Developer designs and implements AWS solutions for contact centers, leading projects, collaborating with architects, and ensuring best practices.

As an AWS Technical Architect, you will ensure customer success with Amazon Connect solutions, conduct technology assessments, educate clients on AWS, and manage technical teams. You'll translate customer needs into effective designs, oversee project deliverables, and provide training while driving best practices in contact center design.

The Engagement Manager leads customer relationships and project delivery for Salesforce and AWS solutions, ensuring quality delivery and client satisfaction. Responsibilities include managing project teams, participating in sales cycles, driving innovation, and overseeing complex engagements.

The Experience Architect focuses on building Agentforce-powered experiences, driving solution architecture, and executing strategies for generative AI technologies in a customer-facing role.

Customer-facing technical architect for Field Service, designing reports, dashboards, and Einstein Analytics dataflows/lenses. Translate business reporting needs into technical specs, establish best practices and deployment standards, and support integrations and platform architecture across Salesforce and cloud platforms.

Designs and implements Salesforce Service Cloud reporting, dashboards, dataflows, lenses, integrations, and technical architectures for customers. Translates business requirements into technical specifications, establishes development and deployment standards, and advises stakeholders on Salesforce solutions. Requires hands-on Apex, Lightning Components, and Visualforce experience; Salesforce Application and System Architect certifications; integration and cloud platform expertise; and international travel availability.

Lead design and implementation of Salesforce Revenue Cloud (CPQ/Billing) solutions, optimize Quote-to-Cash processes, manage integrations (e.g., Netsuite, Avalara, Stripe), produce architectural blueprints, guide implementations, and advise stakeholders to deliver scalable, finance-aligned revenue operations.

Lead design and implementation of Salesforce Revenue Cloud/CPQ/Billing solutions, optimize Quote-to-Cash processes, manage integrations and migrations, engage stakeholders, guide technical teams through delivery, and recommend continuous improvements to drive revenue operations and financial accuracy.

As an AWS Solution Architect, you'll design and implement AWS Connect solutions, conduct technology assessments, guide technical teams, and facilitate customer discussions to enhance contact center effectiveness.