Jobs at NeuraFlash

Designs and leads Amazon Connect and Salesforce contact center solutions for enterprise customers. Responsibilities include customer discovery, technology assessments, ROI development, architecture, API and cloud integrations, contact flow design, team mentoring, stakeholder communication, training, documentation, and project oversight. The role requires advanced AWS and contact center expertise, hands-on scripting, integration experience, troubleshooting skills, consulting or pre-sales experience, and relevant AWS and Salesforce certifications.

Designs and delivers Amazon Connect and Salesforce contact center solutions for enterprise customers. Leads discovery, technology assessments, ROI development, architecture, integrations, and cloud deployment discussions. Translates business requirements into contact center designs, oversees technical teams, manages stakeholder communications, and ensures projects meet quality, budget, and timeline goals. Provides customer training and documentation while guiding cloud infrastructure, automation, monitoring, security, and compliance practices.

Designs and leads AWS Amazon Connect and Salesforce contact center solutions for enterprise customers. Responsibilities include customer discovery, technology assessments, ROI development, architecture, integrations, infrastructure as code, contact flow design, project oversight, technical team mentorship, stakeholder communication, training, documentation, and executive strategy discussions. The role requires expertise in AWS cloud architecture, APIs, scripting, contact center platforms, monitoring, automation, and Salesforce Service Cloud.

As an AWS Solution Architect, you'll design and implement Amazon Connect solutions, improve customer processes, lead technical teams, and educate clients on AWS value.

Designs Salesforce Experience Cloud solutions, gathers requirements, advises clients, develops platform strategies and roadmaps, translates business needs into technical architectures, contributes to designs and project plans, and mentors junior team members. The role requires Salesforce and CRM expertise, business process optimization, systems integration, UX understanding, strong communication, and collaboration with designers and developers.

Develop scalable AI-powered solutions using Salesforce Agentforce, Data 360, Apex, Lightning Web Components, and adjacent AI technologies. Responsibilities include building agents and automations, designing data architectures, prototyping emerging AI capabilities, integrating third-party systems, collaborating with customers and project teams, and translating complex requirements into secure technical solutions. The role also involves maintaining Salesforce certifications, staying current with AI advancements, and traveling up to 25%.

Build and enhance Salesforce Agentforce agents, workflows, automations, and Data 360 architectures. Develop Apex, Lightning Web Components, and JavaScript solutions; integrate Salesforce with external systems; prototype emerging AI technologies; and design scalable data foundations. Collaborate with project teams and customers to define and deliver complex solutions, explain technical concepts, maintain Salesforce certifications, and contribute to AI and Salesforce communities. The role includes up to 25% travel.

Develop and support Salesforce-based products, assets, and strategic delivery tools. Responsibilities include solution design, proofs of concept, Apex and Lightning Web Components development, unit testing, integrations, code reviews, CI/CD, deployment, and ongoing product support. Collaborate with product owners, architects, and cross-functional teams to translate business requirements into scalable Salesforce solutions while evaluating market demand and applying Salesforce best practices. The role focuses on Agentforce and other emerging AI technologies.

Leads functional solution architecture for Salesforce Marketing Cloud Next across client engagements. Designs Data 360 models, segmentation, orchestration, consent, governance, integrations, migrations, and Agentforce-enabled marketing solutions. Facilitates discovery and stakeholder decisions, produces functional designs, supports build, UAT, and deployment, and contributes to reference architectures, presales, enablement, and team mentoring. Requires extensive marketing automation consulting experience, Salesforce ecosystem knowledge, and willingness to travel up to 25%.

Design and rapidly build Agentforce-powered AI solutions, prototypes, and demonstrations for client engagements. Lead technical client interactions, translate requirements into agent architectures, troubleshoot flows, Apex, integrations, and execution issues, and connect technical outcomes to business metrics. Collaborate with pursuit architects, manage iterative feedback, identify delivery constraints, conduct live demonstrations, and create reusable solution accelerators. The role requires strong enterprise architecture, rapid prototyping, stakeholder communication, and hands-on experience with Salesforce and agentic AI platforms.

Build and demonstrate rapid Agentforce-powered prototypes, agentic architectures, and proof-of-value solutions for clients. Lead technical design, tuning, troubleshooting, live demonstrations, and recurring stakeholder engagements. Translate technical decisions into business outcomes, resolve integration and execution issues under tight timelines, and create reusable accelerators. The role requires client-facing solution engineering, Salesforce and Agentforce expertise, rapid prototyping, enterprise architecture knowledge, and executive communication skills.

Supports professional services staffing by maintaining resource forecasts, coordinating assignments, validating resource requests, and monitoring sales pipeline data. Partners with project, practice, people, and sales leaders to align technical talent with project demand, facilitate resource planning meetings, improve staffing processes, and support smooth pre-delivery handoffs. The role requires strong organization, communication, problem-solving, adaptability, and relationship-building skills.

Supports digital marketing execution across content, SEO, website management, social media, email campaigns, paid advertising, analytics, and internal communications. Responsibilities include writing and publishing content, maintaining WordPress pages, coordinating social and email initiatives, supporting LinkedIn and Google Ads campaigns, analyzing performance data, and recommending improvements. The role requires strong writing, organization, cross-functional collaboration, project ownership, and attention to detail.

Designs and implements Salesforce reporting, dashboards, dataflows, and lenses for customer requirements. Translates business needs into technical specifications, advises stakeholders on solution architecture, establishes development and deployment standards, and defines data refresh operations. The role requires Salesforce platform expertise, enterprise integrations, multi-tenant and integration architecture knowledge, CI/CD, cloud platforms, Apex, Lightning Components, Visualforce, and Salesforce Architect certifications. It is remote or hybrid with up to 25% international travel.

Designs and implements Salesforce reporting, dashboards, dataflows, and lenses for customer business needs. Translates reporting requirements into technical specifications, establishes development and deployment standards, and advises users and technical teams on solution design. The role requires Salesforce platform expertise, enterprise integrations, multi-tenant and integration architecture, CI/CD, cloud platforms, Apex, Lightning Components, Visualforce, and Salesforce Architect certifications. It is customer-facing and includes international travel of up to 25%.

Designs and leads Salesforce Revenue Cloud, CPQ, Billing, and Quote-to-Cash transformations. Responsibilities include architecture, process optimization, technical implementation leadership, integrations, data migration, stakeholder management, testing, deployment, and post-go-live support. The role advises clients on Revenue Lifecycle Management, financial workflows, sales operations, and platform innovation while guiding cross-functional teams and aligning solutions with business objectives.

Designs, leads, and implements Salesforce Revenue Cloud and Revenue Lifecycle Management solutions for Quote-to-Cash transformation initiatives. The role architects CPQ, billing, invoicing, integrations, and customizations; evaluates and improves revenue processes; and oversees implementation, testing, deployment, and post-go-live support. It partners with business and technical stakeholders across sales, finance, accounting, legal, and IT, provides technical leadership, mentors teams, manages risks, and recommends scalable Salesforce innovations aligned with measurable business outcomes.

Build and operate AI products on AWS, including LLM pipelines, agentic services, MCP interfaces, evaluation and observability systems, and serverless infrastructure. Develop Amazon Bedrock and Amazon Connect integrations, secure APIs, event-driven services, and customer-deployable infrastructure using AWS CDK. Lead security remediation, code reviews, mentoring, and technical ownership of product initiatives.

Owns customer delivery relationships and satisfaction across AWS and Amazon Connect engagements. Leads complex distributed teams, guides project managers, supports sales and account expansion, oversees solution architecture, staffing, SOWs, estimates, governance, and delivery transitions. Acts as an executive-level trusted advisor, drives AI-enabled transformation, manages risks and compliance, and champions delivery innovation. Travel up to 25% is required.

Owns delivery relationships and customer satisfaction across AWS and Amazon Connect engagements. Guides project teams, supports sales and account growth, oversees solution architecture, staffing, governance, scope, and executive stakeholder alignment. Leads complex cloud-based contact center and AI transformation initiatives, transitions customers from sales to delivery, manages risks, and champions reusable delivery capabilities and AI-enabled practices. Travel up to 25% is required.