Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering.
Synergy offers its employees a generous portfolio of core and voluntary benefits including: group medical, dental, and vision insurance, company paid life, short-term, and long-term disability insurance, HSA, FSA, 401(k) with company match, PTO & Bonus Leave, 11 paid federal holidays, parental leave, tuition and training reimbursement, a referral bonus program, and well-being programs.
At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that we have career mentors available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven. If that sounds like you, Synergy has a position for you!
Job Description:
Synergy Business Innovation & Solutions is seeking a skilled Salesforce Developer to join our team. You will focus on building applications for a public sector client, specifically, secure digital experiences using OmniStudio and Lightning Web Components (LWC).
The ideal candidate has excellent knowledge of Salesforce software functionalities, strong communication skills, and the ability to manage complex technical tasks efficiently.
Core Responsibilities:
- OmniStudio Development: Build and configure OmniScripts and FlexCards to guide users through complex financial disclosure submissions and intake forms.
- Apex Development: Write efficient, secure Apex classes, triggers, and handlers for complex approval routing logic.
- Integration: Implement REST/SOAP integrations with DocuSign Enterprise APIs for multi-party signature routing.
- Component Development: Develop responsive Lightning Web Components (LWC) for high-fidelity user interfaces on Experience Cloud.
- System Health: Monitor database health, perform unit testing, and ensure code quality aligns with PMD scanning standards.
- Documentation: Document technical designs, reports, and system changes to ensure maintainability.
- Collaboration: Work closely with Business Analysts and Architects to map functional requirements to technical solutions.
Qualifications and Certifications
Required Experience:
- 3+ years of Salesforce development experience (Apex, LWC) preferred
- Development Skills: Proficiency in OmniStudio (formerly Vlocity), Salesforce Experience Cloud, and DocuSign API integration.
- Data Management: Extensive knowledge of data management principles, including deduplication and complex data loads.
- Problem Solving: Ability to solve technical problems promptly and effectively.
Education:
- Highly preferred: Bachelor’s Degree in Computer Science, Information Systems, Business, or an equivalent field.
Certifications:
- Required: Salesforce Platform Developer I.
- Preferred: Salesforce Platform Developer II or OmniStudio Developer.
- Bonus: Salesforce Certified Administrator / Advanced Administrator.
Functional Responsibilities (Standard Duties)
- Application Development: Develop and customize application servers and toolsets to enhance business processes, including workflow development, knowledge management, and data management.
- Requirements Analysis: Research, test, and report on the capabilities of technology products; work with business analysts to map business and functional requirements to technical specifications.
- Process Improvement: Develop and apply organization-wide business modernization and process improvement models for designing integrated, shared application systems.
- Troubleshooting: Analyze and resolve application software and toolset issues; rely on experience and judgment to plan and accomplish goals.
- Autonomy: Complete tasks of intermediate complexity independently; may require supervision only for the most complex problems.
Citizenship & Clearance
- Citizenship: Must be a U.S. citizen.
- Clearance: Must be able to pass a background investigation to attain a Federal Government Position of Trust.
Target Salary Range
Compensation for roles at Synergy is determined by a variety of factors including, but not limited to, the requirements of the role; level of experience; education and certifications; the individual’s combination of knowledge, skills, and abilities; as well as alignment with market data, federal and state laws, and other business and contract considerations. The estimated pay range for this position is: $102,298.00 – $146,140.00. The disclosed range has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case and represent just one component of Synergy’s total compensation package for employees.
Candidate AI Policy
Synergy is committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate evaluation process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly granted. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Synergy is an equal opportunity employer and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline, and termination.
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Skills Required
- At least 3 years of Salesforce development experience, including Apex and Lightning Web Components
- Proficiency with OmniStudio, Salesforce Experience Cloud, and DocuSign API integration
- Knowledge of data management principles, deduplication, and complex data loads
- Ability to solve technical problems promptly and effectively
- Salesforce Platform Developer I certification
- Bachelor's degree in Computer Science, Information Systems, Business, or an equivalent field
- Salesforce Platform Developer II or OmniStudio Developer certification
- Salesforce Certified Administrator or Advanced Administrator certification
- U.S. citizenship
- Ability to pass a background investigation and attain a Federal Government Position of Trust
What We Do
Synergy is a premier Information Technology (IT) firm focused on the practice areas of Health IT, National Security, and Citizen Services. We help our customers consolidate and realign their IT assets to achieve a tangible ROI.
