Salesforce Developer/Support (PST hours)
Rubrik has become the fastest growing enterprise startup in Silicon Valley. We are seeking a passionate and highly driven individual to join the Product Operations IT team!
The CRM Systems Salesforce Developer/Support is a key role within the Product Operations IT Team. He/she will assist with all things related to the production support and system stability of our core ordering system. We are looking for a resource who has the ability to “roll up their sleeves” to solve end user issues, provide exceptional user support and find new ways of automating manual tasks. This position will be located in India.
Responsibilities
- Provide day to day Salesforce support/bugfix to our end users
- Support end users in data extractions, reports, KPIs and dashboards
- Ability to do Unit Testing for bug fixes
- Monitor and maintain the ongoing system integrations between Salesforce and other upstream/downstream applications
- Working experience with third-parties to provide technical support, research, troubleshooting and be able to resolve issues in a timely manner
- Maintain up-to-date knowledge of Salesforce functionality on new releases, customizations and integrations
- Collaborate with cross-track teams to troubleshoot business system related issues
- Support shift: Night IST hours- 8:00 AM PST to 5:00 PM PST
Requirements
- 5+ years of experience in Salesforce development/support
- 5+ years of experience in backend JavaScript
- Experience with CI/CD Devops including using tools such as: Visual Studio Code, Git, Bitbucket and Jira
- Ability to troubleshoot the Salesforce platform: sharing and visibility, bulk DML operations, Apex, callouts, etc.
- Experience working with Force.com Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), Visual Force (VF Pages), Integration (REST, SOAP, Change Data Capture, Platform Events), Force.com API, SOQL and SOSL
- Experience in Order management, Service Contract, Entitlement, Asset, Opportunity, or Account objects
- Experience in Salesforce quoting is a plus
- Good communication skill to work with global team
- SOX or ITGC’s experience preferred
- Experience in ticketing systems like JIRA
- Ability to reprioritize tasks and manage time to deliver results on requests
- Bachelor's Degree in Computer Science
Support shift: 8:00 AM PST to 5:00 PM PST
Location: India
Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
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Diversity, Equity & Inclusion @ Rubrik
At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.
Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.
Our DEI strategy focuses on three core areas of our business and culture:
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Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.
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Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.
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Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
EEO IS THE LAW
EEO IS THE LAW - POSTER SUPPLEMENT
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS
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What We Do
Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
Why Work With Us
At Rubrik, we embrace the power of you as we embark on a journey of infinite possibilities. United by our meaningful mission to secure the world’s data, our culture ensures everyone can unleash their ambition and make a lasting impact on the world. Come create transformative solutions that will shape the future of cybersecurity. What we do matters.
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