Company Description
👋🏼 We're Nagarro.
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,500+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.
Job Description
- Serve as the primary consultant on client engagements, providing expert advice on Salesforce Core Clouds (Sales, Service, Experience, etc.).
- Analyze, design, and implement cross-platform solutions leveraging Salesforce technologies, including connected systems.
- Collaborate with clients to unlock the full potential of the Salesforce platform by creating tailored solutions that align with their business goals.
- Facilitate workshops with client stakeholders, from team members to C-level executives, to gather requirements, align expectations, and drive project success.
- Lead the design, implementation, and deployment processes, ensuring a seamless translation of business requirements into effective Salesforce solutions.
- Act as the primary interface between clients and internal development teams, ensuring clear communication and efficient execution.
- Resolve complex challenges by summarizing and synthesizing varied client perspectives and driving them toward actionable solutions.
- Contribute to internal practice development initiatives, including mentoring junior consultants, recruiting talent, and supporting business development and marketing efforts.
- Engage in pre-sales activities, such as crafting proposals and delivering presentations, to support business growth.
Qualifications
- Proven experience in Salesforce Core Clouds (Sales, Service, and Experience Cloud) implementation and consulting
- Proficiency in Salesforce technologies and architecture, including connected systems and integrations
- Strong understanding of Salesforce configuration, customization, and platform capabilities
- Ability to analyze complex technical requirements and design scalable solutions
- Exceptional communication and presentation skills, with the ability to engage and influence stakeholders at all levels, including C-level executives
- Strong analytical and problem-solving skills, with a focus on delivering results
- Demonstrated leadership capabilities in facilitating workshops and leading cross-functional teams
Additional Information
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Additional Skills and Attributes:
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Consultant, or similar) are highly desirable.
- Ability to multitask and manage multiple client engagements simultaneously.
- Passion for learning and contributing to team and organizational growth.
What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.
