Salesforce Consultant (Sales Ops)

Job Description

Iceberg is a fast growing Revenue Operations consulting firm that serves (mostly) SaaS startups that are building their first dedicated sales and marketing teams. Most of our clients are VC-Backed Seed, Series A, or Series B companies.

We are looking for a Salesforce Consultant with a focus on Sales Operations to partner with project managers and systems admins to develop the best possible tech stack for clients. You will be responsible for working directly with client teams, identifying operational gaps, and marshaling internal resources to solve them. Because your work will impact all Revenue teams (marketing, sales, customer success), communication and collaboration are core to the role.

This is a strategic role, so it is not simply completing tasks that are assigned to you. You will be both a technical expert and an advisor to our clients. Help them understand what they should do — not simply do what they ask without considering the operational implications of their requests.

You'll enjoy a flexible work schedule with the option to work 100% remote. You’re a great fit for the role if you’re entrepreneurial, data-driven, and enjoy helping others succeed.

What you’ll do:

• Interview clients to understand their specific needs. The process is: discovery, requirements gathering, project planning, documentation, testing, deployment.
• Advise and manage roadmaps for fast-growing companies to optimize their revenue generation process, with a focus on the tech stack, insights, and operations/enablement across the entire revenue engine (marketing, sales, success).
• Create processes, automation and dashboards in Salesforce as well as other systems connected to Salesforce. Examples include: HubSpot, Pardot, Outreach.io, ZoomInfo, LinkedIn Sales Nav).
• Create project plans and marshal resources internally to ensure that high quality is delivered on time.

What you'll get:

• Competitive compensation.
• Flexibility (100% remote)
• Constant training and development from some of the best minds in revenue operations.
• A new set of skills. There are more Salesforce and CPQ administrators every day, so you'll learn a set of skills that will help you differentiate yourself from the crowd.
• Internal opportunities to advance.
• A chance to build a strong resume. The operations professionals we've worked with in the past now work at some of the most exciting companies in the world.

Qualifications

Must have:

• 2+ years of Salesforce Admin experience
• Experience supporting sales teams
• Demonstrated aptitude to execute sales operations functions, including forecasting and sales process optimization
• Ability to map business processes, flows, and data models; configure workflows, fields, and objects; and take requirements for other team members to execute
• High attention to quality and detail
• Strong organization and communication skills
• Adaptable - we’re growing quickly and need your flexibility

​​​​​​​Nice to have:

• Experience working as a consultant where you've seen operations across many different companies
• Advanced Salesforce Certifications
• Experience with both large and small sales teams
• Knowledge and experience with other sales and marketing tools:
• Sales engagement (Outreach, SalesLoft, Etc)
• Salesforce native apps (LeanData, Distribution Engine, Etc)
• CPQ tools
• Telephony systems
• Marketing automation

Additional Information

All your information will be kept confidential according to EEO guidelines.