Salesforce Business Analyst

Posted 13 Days Ago
Be an Early Applicant
Phoenix, AZ, USA
In-Office
60-67 Hourly
Senior level
Information Technology • Professional Services • Software • Consulting
The Role
Gather and document business requirements for Salesforce solutions; translate needs into functional specifications; perform gap analysis, configuration support, testing, data mapping, process documentation, user training, change management, and Agile delivery support (Scrum/SAFe).
Summary Generated by Built In

Salesforce Business Analyst for an Arizona state agency's technology division (1 position, 1-year-class contract, hybrid in Phoenix).

Hard requirements, read before applying:

  • Currently living in the Phoenix metro area (Avondale, Glendale, Mesa, Tempe, etc. all count), your current city must appear on your resume; no relocation candidates
  • Authorized to work in the U.S. without sponsorship now or in the future, W2 only, no C2C
  • Bachelor's degree (hard requirement)
  • 5+ years as a Business Analyst / Systems Analyst / IT Analyst, with at least 2 years hands-on Salesforce
  • Working knowledge of Sales Cloud or Service Cloud, and Jira or Azure DevOps

The work: gathering and documenting business requirements for Salesforce solutions; translating business needs into functional specifications with developers; gap analysis and process improvement using Salesforce capabilities; supporting configuration and testing (objects, workflows, validation rules, reports); maintaining process flows, data maps, and documentation; user training and change management; Agile delivery (Scrum/SAFe).

Preferred: Salesforce Administrator (ADM 201) or BA certification

· data migration/integration/API experience
· Salesforce reporting and dashboards.

The facts: $60-67/hr W2 depending on experience

· hybrid, Phoenix (downtown)
· Monday-Friday days · start ~September 7
· in-person interview in Phoenix within a week of Wednesday's close
· HireRight background check and drug screening.

Apply with your resume showing your current city at the top. Closes Wednesday, August 12.



Skills Required

  • Currently living in the Phoenix metro area with current city listed on resume
  • Authorized to work in the U.S. without sponsorship now or in the future; W2 only, no C2C
  • Bachelor's degree
  • 5+ years as a Business Analyst / Systems Analyst / IT Analyst, with at least 2 years hands-on Salesforce
  • Working knowledge of Sales Cloud or Service Cloud
  • Working knowledge of Jira or Azure DevOps
  • Experience with Agile delivery (Scrum/SAFe)
  • Salesforce Administrator (ADM 201) or BA certification
  • Data migration, integration, and API experience
  • Salesforce reporting and dashboards experience
  • Successful HireRight background check and drug screening
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The Company
30 Employees
Year Founded: 2006

What We Do

SunSoft Online is a US-operated IT consulting and technology services company that has been delivering solutions since 2006. The firm specializes in IT consulting, project delivery, and workforce support, focusing on placing highly qualified IT professionals—such as security engineers and product managers—with Arizona state agencies, government clients, and enterprise organizations across the United States.

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