Salesforce Business Analyst (Market-to-Sales)

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Buenos Aires, Ciudad Autónoma de Buenos Aires, ARG
In-Office or Remote
Junior
Cloud • Information Technology
The Role
The Salesforce Business Analyst will define and prioritize Market-to-Sales requirements, translate business needs into Salesforce solutions, and collaborate with stakeholders and Agile delivery teams. Responsibilities include Salesforce CPQ and Billing design, prototyping, process improvement, solution implementation oversight, backlog grooming, sprint planning, and system integration analysis. The role requires Salesforce Sales Cloud and administration experience, knowledge of Agile methods, business workflows, subscription lifecycles, and downstream billing impacts.
Summary Generated by Built In
Company Description

Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average.  

BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance.  

BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers.  

We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities.

Learn more at betsol.com

Job Description

Market to Sales Business Analyst (M2S BA) will assist to shape, prioritize, and deliver solutions related to the Market to Sales workstream. This role is a member of IT team, will work with business stakeholders to define and prioritize stories based on business value.  M2S BA will interact daily with  development teams to design and deliver solutions. This role will require collaboration with business owners, scrum masters, developers, testers, and analysts to produce solutions with predictability and quality. 

M2S BA is a member of a larger M2S scrum team participating in backlog grooming, sprint planning, daily scrum, and retrospectives. As part of this role, the M2S BA will analyze business needs and work closely with an agile team to articulate, design, and deliver solutions that meet current and future business needs. 

Responsibilities 

  • Collaborate with business counterparts to help shape the Market to Sales functional requirements and process. 
  • Translate functional and business requirements into an actionable solution design. 
  • Participate in building hands-on design, prototyping, proof of concepts of Salesforce CPQ and Billing requirements. 
  • Oversee the implementation of the resolution solutions, at times working with external consultants when needed. 
  • Provide recommendations for improvements to systems and processes to make Market to Sales business process and design more efficient and automated. 

 

    Qualifications

    Required:

    • Strong analytical, problem solving, negotiation, task, and project coordination Skills. 
    • Excellent verbal and written communication skills. 
    • Passionate and curious self-starter, who can juggle between multiple project initiatives and agile teams. 
    • Curious and passionate learner.  

          Skills and Knowledge 

    • 2+ years of experience working with Salesforce Sales cloud. 
    • Proficient with Salesforce administration tasks. 
    • Hands on experience of Salesforce automation using the Salesforce Lightning Flows, Process Builders is valued. 
    • Knowledge of Agile software development process (e.g. Kanban, Scrum, etc.) 
    • Knowledge and/or experience with Agile techniques: user stories, test driven development, continuous integration, continuous testing 
    • Understanding and experience with end-to-end system integrations and overall business system landscapes 
    • Ability to interpret documented business processes into application workflows and features 
    • Salesforce CPQ experience, Salesforce Billing experience is highly valued. 
    • Understanding of the SaaS, subscription contract lifecycle, includes contracts, subscriptions, amendments, renewals. 
    • Understanding of CPQ impacts on the downstream billing, revenue systems. 
    • Understanding of the Salesforce CPQ & Billing components; price and product rules, advanced approvals, quote documents, salesforce billing. 

    Preferred 

    • Salesforce Administrator certification preferred.
    • Salesforce CPQ certification preferred 

     

    Additional Information

    Must work EST time zone 

    Skills Required

    • Strong analytical, problem-solving, negotiation, task, and project coordination skills
    • Excellent verbal and written communication skills
    • Ability to manage multiple project initiatives and Agile teams
    • Self-directed, curious, and passionate learner
    • 2+ years of experience working with Salesforce Sales Cloud
    • Proficiency with Salesforce administration tasks
    • Knowledge of Agile software development processes, including Kanban or Scrum
    • Knowledge or experience with Agile techniques, including user stories, test-driven development, continuous integration, and continuous testing
    • Understanding and experience with end-to-end system integrations and business system landscapes
    • Ability to interpret documented business processes into application workflows and features
    • Understanding of SaaS and subscription contract lifecycles, including contracts, subscriptions, amendments, and renewals
    • Understanding of CPQ impacts on downstream billing and revenue systems
    • Understanding of Salesforce CPQ and Billing components, including price and product rules, advanced approvals, quote documents, and Salesforce Billing
    • Experience with Salesforce Lightning Flows and Process Builder
    • Salesforce CPQ experience
    • Salesforce Billing experience
    • Salesforce Administrator certification
    • Salesforce CPQ certification
    • Ability to work EST time zone
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    The Company
    HQ: Denver, CO
    775 Employees
    Year Founded: 2002

    What We Do

    BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. Our team holds several engineering patents, is recognized with industry awards, and maintains a net promoter score that is 2x the industry average. BETSOL’s open source-based backup and recovery product line, Zmanda (Zmanda.com), delivers 80% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for our customers. Our work locations are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Our office amenities include a fitness center, cafe, and recreational facilities. Learn more at betsol.com

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