The AR Analyst/Senior Analyst focuses on managing revenue cycle processes specifically for mental health, including claim denials, eligibility verification, credentialing, and billing for various mental health services. The role also involves analyzing denial trends, collaborating with insurance companies, and ensuring HIPAA compliance.

The Technical Support Engineer provides chat and voice support to international clients, resolving technical queries, handling multiple chats, ensuring customer satisfaction, and complying with company policies. Flexibility for extended hours may be required during busy periods.

The Technical Support Engineer will provide chat and voice support to international clients, resolving technical queries effectively. They will manage multiple chats, ensure compliance with policies, and strive for 100% customer satisfaction in a fast-paced environment.

The Customer Support Executive is responsible for providing timely resolutions to customer queries via chat or voice channels, maintaining productivity expectations, ensuring compliance with company policies, and working towards achieving high customer satisfaction.

The Customer Support Executive will provide timely and effective resolutions to customer queries through chat or voice, ensuring high levels of customer satisfaction and compliance with company policies. Responsibilities include responding professionally to customers, escalating issues appropriately, and meeting productivity expectations, with flexibility during high volume periods.

The Technical Support Engineer will provide chat and voice support to international clients, manage technical support queries efficiently, ensure customer satisfaction, and comply with company policies. Responsibilities include handling multiple chats, resolving issues, and escalating cases as necessary. The role requires excellent communication and problem-solving skills, along with a willingness to work in a 24/7 environment.

The Technical Support Engineer will provide chat and voice support to clients primarily in the US, Canada, and UK. Responsibilities include resolving technical queries, handling multiple chats, ensuring compliance with company policies, and achieving customer satisfaction in a fast-paced environment.

The Customer Support Executive is responsible for providing timely resolutions to customer queries via chat or voice, ensuring compliance with company policies, achieving high customer satisfaction, and possibly performing additional tasks as needed.

The Technical Support Engineer will provide chat and voice support to international clients, handling technical queries and ensuring timely resolutions. Responsibilities include managing multiple chats, responding professionally to customers, and escalating issues when necessary, all while aiming for 100% customer satisfaction.

The Technical Product Owner oversees large-scale infrastructure and automation projects, ensuring successful delivery by managing the project backlog and aligning with stakeholder needs. Responsibilities include leading technical projects, fostering collaboration among teams, preparing project documentation, and promoting Agile practices within the organization.

Lead the managed services delivery team supporting contact center technologies by ensuring high availability and performance of critical customer service systems, overseeing service delivery and team performance, managing stakeholder relationships, and coordinating incident and change management activities.

The CCaaS Technical Support Engineer provides technical support for contact center technologies, performs health checks, resolves critical system issues, manages P1/P2 incidents, and creates documentation while assisting with vulnerability remediation and ensuring compliance with HIPAA standards.

The IT Engineer will provide technical support for clients' computer systems and networks, troubleshoot issues, maintain systems, and ensure software security and updates. The role requires effective communication and collaboration with team members and clients, as well as occasional travel to client locations.

The Senior ETL Developer at BETSOL will design and implement ETL pipelines using Azure Data Factory, manage structured and unstructured data, optimize ETL processes, and collaborate with stakeholders to gather requirements. The role also involves developing cubes using SSAS and reporting dashboards using Power BI.