Salesforce Architect - CRM/DMS, 2024, Pune

Posted Yesterday
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Pune, Maharashtra
Expert/Leader
Internet of Things
The Role
Lead the design and implementation of Salesforce architecture focusing on Consumer Goods. Develop high-performing cloud solutions, manage data integration strategies, collaborate with stakeholders, and oversee all application architecture artifacts.
Summary Generated by Built In

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Experience:· 10+ years of Salesforce architecture and implementation experience, with a strong focus on Consumer Goods industry SFA and Experience Cloud DMS use cases.· Extensive hands-on experience with Salesforce Consumer Goods Cloud, Experience Cloud, and other Salesforce Clouds (Sales Cloud, Service Cloud, Tableau CRM, Marketing Cloud, Einstein AI) & AppExchange products.· Lead the design and development of scalable, high-performing Salesforce Consumer Goods Cloud & Experience cloud solutions, integrating with various Salesforce products.· Create data models, process flows, and architectural designs that align with business requirements and best practices.· Ensure solutions are aligned with Consumer Goods Cloud functionality such as retail execution, visit planning & execution, Salesforce Maps, Mobile order capture, Order and inventory management.· Lead the customization and configuration of Salesforce CG Cloud & Experience cloud to support key business processes, such as retail execution, trade promotion management, DMS system, Portals and planogram compliance.· Design and oversee the integration of Salesforce with other business systems.· Develop and implement data migration and data integration strategies for companies to ensure seamless sharing of data between systems.· Engage with business stakeholders to understand strategic objectives and translate them into technical requirements and solutions.· Act as a liaison between technical teams and business users to ensure that requirements are accurately translated into solutions.· Familiarity with Salesforce Einstein AI, Tableau CRM, and Marketing Cloud.· Experience with integration platforms like MuleSoft or similar tools.· Design, implement, and optimize Salesforce Experience Cloud solutions, creating engaging and user-friendly digital experiences for customers, partners, and internal users.· Architect solutions that leverage Experience Cloud features such as customer portals, partner communities, self-service capabilities, and knowledge sharing.· Lead the customization and configuration of Experience Cloud, including Lightning web components, themes, page layouts, and community templates.· Integrate Experience Cloud with other Salesforce clouds and external systems using Salesforce APIs, MuleSoft, or other middleware.· Execution of best practice standards: design, coding, environment, data· Documenting any newly developed functionality in solution designs
Partnering end-to-end with Product Managers / Owners, Business Stakeholders, and business analysts to understand customer requirements and process flows and translate them into Salesforce technology solutions.
Managing all application architecture artifacts
Ongoing application rationalization and simplification of user experience
Demonstrate a strong command of technical details to translate proposed solutions into functional specifications with technical team.
Manage technical delivery of custom development, integrations, and data migration elements the applications built.
Build Proofs-Of-Concept to illustrate possible technical solutions to stakeholders and technical staff.
Establish and implement development patterns for technical staff to follow.
Define and implement DevOps processes to improve development quality of developers (mix of onshore and offshore), providing technical guidance.
Day-to-day guidance and coaching for solution and integration teams.
Establishing and controlling technical definitions, rules, principles, and standards for teams
Assessing, reviewing and decisioning on all solution architecture designs
Delivering compelling presentations, architectural blueprint documents, environment management plan, development policy and participate in requirements-gathering workshops to influence the strategic direction of projects and lead business through solution design.
Execution of best practice standards: design, coding, environment, data
Documenting any newly developed functionality in solution designs
Partnering end-to-end with Product Managers / Owners, Business Stakeholders and business analysts to understand customer requirements and process flows and translate them into Salesforce technology solutions.
Managing all application architecture artifacts
Ongoing application rationalization and simplification of user experience
Demonstrate a strong command of technical details to translate proposed solutions into functional specifications with technical team.
Manage technical delivery of custom development, integrations, and data migration elements the applications built.
Build Proofs-Of-Concept to illustrate possible technical solutions to stakeholders and technical staff.
Establish and implement development patterns for technical staff to follow.
Define and implement DevOps processes to improve development quality. Process Skills:· 10+ years of experience in Salesforce architecture, with a focus on the Consumer Goods Industry & Experience cloud.· Proven expertise in Salesforce Consumer Goods Cloud, Salesforce Experience Cloud, Sales Cloud, Service Cloud, and integrations with other enterprise systems.· Strong background in designing solutions for retail execution, trade promotion management, inventory management, and data-driven decision-making.· Experience in designing solutions for global consumer goods companies.
Bachelor of Engineering in Computer Science or related technology or technical fields, or 10+ years' equivalent experience
Minimum of 5 years of experience in Salesforce Consumer Goods Cloud.
Minimum of 5 years of experience in Salesforce Experience Cloud.
Deep understanding of SFA & DMS architecture, processes, and best practices

Qualifications

B.E./B.Tech

Additional Information

10+ Years of Experience

Top Skills

Salesforce
The Company
HQ: Gerlingen-Schillerhöhe
166,834 Employees
Remote Workplace
Year Founded: 1886

What We Do

The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.

As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 128 locations across the globe, Bosch employs some 76,100 associates in research and development, of which more than 38,000 are software engineers.

Instagram: https://www.instagram.com/boschglobal/
Facebook: https://www.facebook.com/BoschGlobal
Twitter: https://www.twitter.com/BoschGlobal
Glassdoor: https://bit.ly/3raTZnH

Imprint: www.bosch.com/corporate-information
Privacy statement: www.bosch.com/data-protection-notice

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