The Role
Designs, configures, and optimizes Salesforce Einstein predictive and generative AI models using CRM and Data Cloud data. Develops prompt libraries, uses AI-assisted Salesforce development tools, integrates solutions with DevOps pipelines, builds AI proofs of concept, evaluates new Salesforce AI releases, and educates teams on prompt engineering and AI ethics.
Summary Generated by Built In
Rhythm Innovations is a leading product development company specializing in Risk and Compliance Management solutions. We are committed to delivering innovative and user centric technologies that empower businesses to navigate regulatory landscapes with confidence and efficiency. Our culture fosters creativity, collaboration, and excellence, making us a hub for talented individuals passionate about shaping the future of risk and
compliance management.
Rhythm Innovations is looking for an experienced and visionary Salesforce AI Architect to drive the design, development, and deployment of cutting-edge AI solutions that power our supply chain risk management and other innovative platforms. This role will play a pivotal part in enabling our customers to harness the power of AI for actionable insights, operational efficiency, and strategic decision-making.
Requirements
Role & Responsibilities:
- Salesforce AI Model Building:
- Design, configure, and optimize Salesforce Einstein models
(Predictive models, Generative models).
- Fine-tune Salesforce native AI models based on CRM data,
including Sales, Service, and Marketing Cloud data.
- Work with Salesforce Data Cloud to prepare high-quality
datasets for AI use.
- Prompt Engineering:
- Develop, test, and refine effective prompts for Salesforce
Einstein GPT and custom GPT models (Flows, Apex code generation,
knowledge article generation).
- Build a prompt library for reusable AI-assisted solutions
across sales, service, marketing, and dev teams.
- Einstein for Developers & AI Tool Utilization:
- Use Einstein for Developers (pilot or GA) for Apex, Flow, and
LWC code generation.
- Implement AI-driven solutions for automating repetitive
development tasks (e.g., Flow GPT, Apex GPT).
- Integrate Salesforce AI tools with DevOps pipelines where
possible.
- Innovation Initiatives:
- Collaborate with required stakeholders to design Proofs of
Concept (PoCs) using AI (new apps, CRM features, automation bots).
- Evaluate new Salesforce AI releases and recommend
pilots/adoption (Einstein Copilot, Prompt Studio, Model Builder).
- Educate internal teams on prompt best practices and AI ethics.
Required Skills:
- Strong experience with Salesforce platform (Sales
Cloud, Service Cloud, Experience Cloud, Apex, Flows, LWC).
- Hands-on with Einstein GPT, Prompt Studio, and/or Einstein Prediction Builder.
- Good understanding of AI/ML concepts (fine-tuning,
large language models, bias, training data).
- Familiarity with Salesforce metadata structure, API
integration, and Data Cloud (CDP).
- Experience using tools like ChatGPT, Copilot, FlowGPT,
or Salesforce CodeGen is a plus.
- Excellent written and verbal communication for prompt writing
and documentation.
Preferred Qualifications:
- Salesforce Certifications:
- Salesforce Certified Administrator
- Salesforce Certified Platform Developer I
- Salesforce Certified AI Associate
- Salesforce Einstein Analytics and Discovery Consultant
(preferred)
- Background in AI/ML engineering, NLP, data science, or related
fields (bonus).
Skills Required
- Strong experience with the Salesforce platform, including Sales Cloud, Service Cloud, Experience Cloud, Apex, Flows, and LWC.
- Hands-on experience with Einstein GPT, Prompt Studio, and/or Einstein Prediction Builder.
- Understanding of AI and machine learning concepts, including fine-tuning, large language models, bias, and training data.
- Familiarity with Salesforce metadata structures, API integration, and Salesforce Data Cloud.
- Excellent written and verbal communication skills for prompt writing and documentation.
- Experience with ChatGPT, Copilot, FlowGPT, or Salesforce CodeGen.
- Salesforce Certified Administrator certification.
- Salesforce Certified Platform Developer I certification.
- Salesforce Certified AI Associate certification.
- Salesforce Einstein Analytics and Discovery Consultant certification.
- Background in AI/ML engineering, NLP, data science, or a related field.
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The Company
What We Do
Rhythm Innovations provides a unified safety risk intelligence platform for organizations with drivers and frontline workers. Its software connects fleet, field, compliance, and claims data to help customers predict hazards, reduce collisions and injuries, manage claims, strengthen controls, and maintain operational continuity. The company combines real-time intelligence, automation, predictive analytics, and AI-powered workflows to improve safety, risk management, and decision-making.
