Salesforce Administrator

Posted 13 Days Ago
Easy Apply
Hiring Remotely in United States
Remote
Mid level
Legal Tech
The Role
The Salesforce Administrator will design and implement automation solutions, troubleshoot issues, and optimize processes while collaborating with legal and operations teams to enhance Salesforce functionality.
Summary Generated by Built In

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Salesforce Administrator – Fast-Paced, High-Impact Role

Location: Remote (Preference for East Coast) | Department: Platform Solutions – Salesforce Administration

Join the Elite: Be a Stallion

At Morgan & Morgan, we fight For The People, and our Salesforce Platform Team is the backbone of that mission. As the largest personal injury law firm in America, we handle millions of cases, securing justice for clients who need it most. Every day, our legal teams take on insurance companies, big corporations, and bad actors—and they rely on our Salesforce solutions to operate efficiently, win cases, and deliver results.

Our Salesforce Administrators are more than just system maintainers—they are strategic problem solvers, solution architects, and automation experts who work closely with our internal clients (legal teams, operations, and support staff) to ensure justice is upheld through best-in-class technology.

If you are an experienced, full-time Salesforce Administrator (3-5 years dedicated) who thrives in fast-paced environments, loves solving complex challenges autonomously, and is passionate about Flow Builder, scalable solutions, and high-performance automation, this is the opportunity for you.

What You’ll Do
  • Own the Build: Architect, design, and implement cutting-edge Flow solutions that scale efficiently, execute quickly, and drive seamless automation across our platform.
  • Be a Troubleshooting Expert: Diagnose and resolve complex Flow Builder issues with precision, ensuring optimal system performance.
  • Solution with Confidence: Design and deploy solutions leveraging custom settings, custom metadata types, and HTTP callouts from Flow to power integrations.
  • Support Justice Through Technology: Work closely with attorneys, case managers, and legal teams to optimize processes that directly impact case outcomes and client success.
  • Coordinate with Developers for Seamless Deployments: Collaborate with Salesforce Developers and Integration Developers to ensure that cross-functional solutions deploy smoothly, efficiently, and with minimal technical debt.
  • Process Mapping & Documentation Enthusiast: Use Confluence and other tools to map out processes, document best practices, and create knowledge resources that keep the team aligned and efficient.
  • Work Autonomously: Take full ownership of problem-solving and delivery without micromanagement. You’ll be trusted to execute at a high level and drive real impact.
  • Elevate the Platform: Identify opportunities for optimization, performance tuning, and system enhancements to support an evolving, large-scale Salesforce instance.
  • Deploy with Precision: Use CI/CD tools like Gearset to manage metadata changes across environments while maintaining system integrity.
What We’re Looking For
  • 3-5 years of FULL-TIME Salesforce Admin experience—no mixed roles, no part-time admins.
  • Expertise in Flow Builder—not just experience, but passion for building scalable, high-performance flows and debugging intricate issues.
  • Proven Solutioning Skills—you’ve owned and delivered impactful Salesforce solutions in high-speed environments.
  • Strong Architectural Mindset—comfortable with custom settings, metadata types, and API callouts from Flow.
  • Seamless Cross-Team Collaboration—you know how to work with developers to ensure that administrative and programmatic solutions work together seamlessly.
  • Autonomous & Proactive—you thrive when given space to own your work, solve problems independently, and push the platform forward.
  • Relentless Problem-Solver—when something breaks, you don’t just fix it—you optimize, future-proof, and make it bulletproof.
  • Passionate About Growth & Documentation—you understand the importance of process mapping, documentation, and knowledge-sharing to support long-term success.
The Morgan & Morgan Advantage
  • Work with a best-in-class Salesforce team solving real-world challenges at scale.
  • Support the largest personal injury law firm in America, ensuring that legal professionals have the best technology to fight for justice.
  • Own your career growth—expand your skill set, master advanced Salesforce features, and architect game-changing solutions.
  • Make an Impact—what you build directly empowers our attorneys and legal teams to win cases and change lives.
  • Competitive Compensation & Benefits—because we recognize and reward top talent.

⚠️ Important Hiring Requirements:

  • This role is for dedicated, full-time Salesforce Administrators—if your experience includes mixed roles (e.g., BA, Developer, or part-time admin work), this won’t be the right fit.

🚀 Ready to Elevate Your Salesforce Career? Apply now and become part of a team that thrives on impact, innovation, and excellence.

#LI-MB1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Top Skills

Ci/Cd Tools
Confluence
Flow Builder
Gearset
Salesforce
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The Company
HQ: Boston, Massachusetts
4,002 Employees
Year Founded: 1988

What We Do

John Morgan became a lawyer with a simple mission: To fight for the people, and not the powerful. After experiencing firsthand the perils of choosing the wrong lawyer and representation after his brother Tim was paralyzed, he dedicated his life to helping people so that no one should ever have to go through what his family endured.

Tim was just a teenager when he was working as a lifeguard at Disney World when he suffered a spinal injury that left him confined to a wheelchair for the rest of his life. The Morgans made a life altering decision and they hired the wrong lawyer, who was by no means qualified to take on such a large corporation and their army of lawyers. As a result, Tim never got the compensation he deserved.

This experience left John outraged and determined to level the playing field for all people who, like his brother Tim, were injured or mistreated by big and powerful corporations. John decided to become a lawyer, and the rest is history.

Since 1988, Morgan & Morgan has been fighting for the people. Every client who walks through our doors is treated the same way John wished his family would have been treated all those years ago. No one, no matter who they are, or where they’re from, should ever feel powerless when fighting for the justice and compensation they deserve.

With $20 Billion dollars recovered for our clients, offices across 50 states + Washington D.C. and an army of over 1,000 attorneys - we are everywhere for everyone.

All law firms are not the same. There’s only one Morgan & Morgan.

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