Salesforce Administrator – Education Cloud
Position Summary
Location: Remote
6+ Months
The Salesforce Administrator for Education Cloud supports the day-to-day configuration, data management, and administration of Salesforce Education Cloud. This role helps ensure that academic and student-facing teams have reliable tools for managing records, supporting students, and coordinating engagement.
Key Responsibilities
- Configure Education Cloud components including Student Success Hub, Admissions Connect, and Experience Cloud pages.
- Support user provisioning, security configuration, permissions, and sharing rules.
- Assist with data management tasks including imports, quality checks, and deduplication.
- Support SIS or ERP integrations in collaboration with senior administrators.
- Help maintain documentation, process maps, and training materials.
- Participate in testing, validation, and change management processes.
- Troubleshoot user issues and escalate complex problems as needed.
- Create reports and dashboards supporting academic and student services teams.
- Collaborate with cross-campus teams to ensure consistent CRM usage.
Qualifications
- Bachelor’s degree or equivalent experience.
- 2–4 years of Salesforce administration experience, Education Cloud preferred.
- Understanding of student lifecycle operations (recruiting, admissions, advising, retention).
- Experience with SQL/SOQL and CRM data structures.
- Strong communication, time-management, and problem-solving skills.
Top Skills
What We Do
Kastech Canada offers significant agile products and services at favorable costs to nearshore and offshore clients. Furthermore, our delivery approach is vital in meeting customer objectives quickly and easily and collaborating with internal teams to avoid missing any milestones.
Is your company looking to scale up with the best talent in the world? We have access to elite technology professionals including specialized talent in artificial intelligence, machine learning, data science, data engineering, mobile development, and cloud computing.
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Leverage the power of our IT outsourcing services, which are customized to your company's needs.
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