About Groove

Groove is the leading sales engagement platform for enterprises using Salesforce. Built for relationship-based sellers, Groove increases rep productivity, drives Salesforce adoption, and delivers revenue intelligence. Over 70,000 people use Groove at companies including Google, BBVA, Atlassian, Uber, and Capital One. Learn more: https://groove.co.

About the Role

Are you the go-to technical resource on your team for critical customer projects and internal initiatives? At Groove, you will find a culture that rewards your expertise in navigating complex technical matters while balancing the needs of customers, users and internal stakeholders. We will empower you to push the limits of your existing knowledge set and grow into new areas as we expand rapidly as a team and company heading into 2020.

As a Solutions Engineer, you will be responsible for working with our customer-facing teams to drive win-win scenarios for internal and external stakeholders. In order to succeed in this position, you must have a solid technical understanding of Groove's platform and the platforms we integrate, combined with a sociable and outgoing personality to build rapport with potential clients. 

Responsibilities

• Be a technical advisor for customers, in collaboration with our Customer Success and Sales teams, that helps each customer achieve their business objectives
• Research complex technical projects, both internal and external in nature, and work with engineering to bring them to completion
• Assist customers with custom configurations and help them implement Groove in a way that matches their business processes 
• Complete technical RFPs and information security requests when necessary
• Be a subject matter expert in the sales space and with our product

Qualifications

• Bachelor's degree or equivalent experience in Engineering
• 3+ years of relevant experience in a customer/sales engineering role
• Comfortable working with APIs, the Salesforce.com platform, SQL, Javascript, Python and Ruby
• Strong interpersonal skills

Benefits and Perks

Stock options

401k match

Flexible PTO

Medical/dental/vision insurance, with employee premiums covered at 99%!

Company-paid life insurance

Remote office set up options and locations in San Francisco, San Diego and Seattle

10 Paid holidays

Professional development stipend

Company-wide team-building retreats & virtual events

Fun, collaborative, and balanced culture

Our Culture and Core Values

Our values speak volumes about who we are, both as individuals and as a team. At Groove, we put our team before ourselves and are dedicated to ensuring that our teammates are happy and satisfied, both in their careers and their work environment. We are a team of high-performers that operate in a culture of empathy and transparency, with a natural curiosity to continually grow. We put the team before ourselves, care more, and enjoy the journey above all else. These are only a few of the reasons that we have a five-star rating on Glassdoor. 

Equal Opportunity Employer

Groove is an equal opportunity employer and values diversity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We offer highly competitive compensation packages and excellent benefits, including medical/dental/vision insurance, flexible PTO, and a matching 401K.

#LI-Remote