Senior Technical Account Manager at Integral Ad Science (Chicago, IL)
Do you enjoy working closely with some of the biggest companies in the world and being the main point of contact, the technical goto person, for these relationships? Do you thrive on solving complex technical issues while also focusing on driving increased business and building a robust network? Do you appreciate being able to work cross-department while learning something new every day? Are you an individual that likes to roll up your sleeves and feel a sense of accomplishment? If so, you should join IAS as a Senior Technical Account Manager!
At IAS, the Senior Technical Account Manager is the main resource for all technical clients, both internally and externally. Partnering with the largest companies in the ad tech industry, you will work closely with the IAS Customer Success and Sales team to manage, foster, and grow our existing business and technical clients.
Acting as the main technical point of contact, you will address any internal or external questions and issues that arise from our integration clients (including end-users of the platforms), or escalate appropriately when necessary. On a daily basis, you should be able to quickly troubleshoot any integration issues, pinpoint the problem, and provide a solution, and escalate to tier 2 support and/or product teams only when necessary.
Internally, you will also be relied upon heavily by all departments to provide in-depth updates and insights on the clients from a technology perspective, working closely with all departments such as Product, Engineering, Product Marketing, Legal, Pricing, Technical Support, etc.
You should apply if you have most of this:
- 5+ years working in a technical account/relationship management/client-facing role
- Bachelor's degree in a technical discipline preferred
- Proficiency in JS, SQL, HTML, and data analysis
- Programmatic experience
- Previous experience with web traffic analysis tools and ad serving tags
- Previous experience working with APIs and SDKs
- Critical thinking and the ability to think outside of the box
- Previous experience working with 3rd party advertising technology companies
- Previous experience working with publishers and publisher ad servers
- In-depth knowledge of the ad tech ecosystem, its players, and how it all works
Nice to have:
- Mobile and Video experience
- Proficiency in Python, Unix, CSS
IAS strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all new IAS hires, to the fullest extent permitted by applicable law. IAS makes reasonable accommodations for qualified applicants with disabilities, sincerely held religious beliefs, or other conditions protected by applicable law.
About Integral Ad Science
Integral Ad Science (IAS) is a global leader in digital media quality. IAS makes every impression count, ensuring that ads are viewable by real people, in safe and suitable environments, activating contextual targeting, and driving supply path optimization.
Equal Opportunity Employer:
IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.
California Applicant Pre-Collection Notice:
We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at [email protected]
To learn more about us, please visit http://integralads.com/ and https://muse.cm/2t8eGlN
Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to [email protected] We will get back to you if there's interest in a partnership.