About Ethos

Ethos was built to make it faster and easier to get term life insurance. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. Using predictive analytics, we are able to transform a traditionally 15-week process into a modern digital experience for our users.

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, Jay-Z, Kevin Durant, and Robert Downey Jr. We are listed in Forbes’ Top 50 Fintechs of 2020.  And for exciting news about our growth check out Life-Insurance Startup Ethos Valued at More Than $2 Billion. We are scaling quickly and looking for passionate people to protect the next million families.

About the Role

Ethos is looking for an experienced Senior Sales Manager to join and lead our growing Consumer Sales organization. The individual will be responsible for setting the direction of the Consumer Sales team, continuously refining our sales process, and guiding expansion from 30 to 100+ agents.

The ideal candidate is a seasoned B2C sales leader with a strong operational drive, who can deliver results through a continuously evolving sales strategy. This role will have high visibility and will work collaboratively across sales leadership to hit growth goals.

Duties and Responsibilities:

• Own, develop, and lead all aspects of a B2C consumer sales team including strategy, personnel development, sales, reporting, etc.
• Focus on creation of a scalable B2C sales playbook, including onboarding and ongoing training and development; excited to get into the details, roll up sleeves, and push improvement through ongoing iteration
• Monitor and continuously improve metrics to make data backed decisions to drive revenue, sales velocity, and channel conversion rates
• Facilitate process standardization across the sales organization and establish targets for activity metrics, sales process, and operational cadence
• Improve sales agent retention and loyalty through consistent, thoughtful, and data driven coaching
• Excellent at leading teams through change in a hyper-growth environment. Grow and develop a sales culture with a focus towards a high performance mindset
• Obsessed about our sales team’s employee satisfaction, leads a team passionate about positivity and continual improvement, is not afraid to set big goals, and has the leadership skills to align focus to achieve them
• Ability to create and foster a dynamic and growth oriented team environment virtually or in-person

• Be an effective partner with other internal teams such as billing, operations, finance, product, marketing, and more

Qualifications and Skills:

• Minimum of 4 years with B2C inside sales leadership experience, including implementation and ongoing management of goal setting, accountability metrics, and pipeline management
• Minimum of 4 years in the telesales insurance industry, in a management role
• Consistent track record in meeting and exceeding sales goals
• Ability to lead through ambiguity and in an ever-evolving, fast-paced environment
• Excel at coaching sales teams on handling a complex sales process that may include multiple decision makers and influencers
• Strong working knowledge of CRM software – preferably Salesforce

Everyone is welcome at Ethos. We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

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