Job Location
USA, Louisville, KY

Job Posting Title
Senior Manager National Accounts, Wayfair & Emerging Accounts (Remote)

The Challenge
GE Appliances' National Account Senior Manager is responsible for achieving national account customer sales and margin growth goals in the Appliances industry. The candidate will manage all aspects of the customer experience, increase sales and margin to achieve assigned budgets, and collaborate with the product, marketing, operational, and logistical teams to develop and execute a national account sales growth plan for the account that they personally own, while setting direction for 1-2 direct reports. Location is any large US city or Louisville, KY.

What you will Do

Essential Responsibilities

• Personally develop and drive overall Wayfair business plan including product catalog management, driving traffic and conversion metrics, and continually improving customer integration.
• Personally sell and manage the entire GE Appliances product portfolio to Wayfair, set direction for direct report who has responsibility for C&B, Williams-Sonoma, Macys. This includes Major Appliances, Minor Appliances, Water Heaters, RAC, Freezers, and Small Appliances.
• Execute and achieve all sales and margin operating plans for Emerging accounts team.
• Manage media budget and track spend against budgeted plan working with Wayfair internal advertising team, including on and off-site media and sponsored products
• Continually focus on identifying opportunities to drive growth and/or efficiencies to better support the business and partner across internal and external teams to establish plan and drive execution
• Work with Wayfair Home Delivery team on current program and seek additional opportunities to grow logistic capabilities with Wayfair.
• Work with Wayfair B2B team and direct sale ASM on job specific quotes as well as develop full scale B2B program with Wayfair.
• Serve as key leadership customer advocate within GE Appliances for Wayfair and other emerging accounts.
• Resolve customer issues in a timely and accurate manner.
• Position located in the United States or Louisville, KY (preferred)

What you need to Succeed

Minimum Qualifications/Requirements

• Bachelor's degree from an accredited university or college
• Prior Sales or account management experience preferred, will also consider those with customer facing marketing, operations experience or retail/.com buying experience
• Solid analytical and negotiation skills
• Demonstrated ability to own and drive efforts end to end and partner with cross-functional teams
• Strong excel and other data analysis experience, ability to analyze data across performance areas (financial, marketing, operational) and generate insights to inform future planning
• Ability to lead & develop direct reports

Desired Characteristics/Qualifications

• Experience in developing and implementing National Sales growth plans
• Prior people management experience
• Proven ability to build strong relationships with customers, management, and peers
• Proficient communication, presentation, organizational and negotiation skills

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GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.