Senior Business Development Manager at Fetch Rewards

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What we’re building and why we’re building it. 

Fetch is a build-first technology company creating a rewards program to power the world. Over the last 5 years we’ve grown from 0 to 13M active users and taken over the rewards game in the US with our free app. The foundation has been laid. In the next 5 years we will become a global platform that completely transforms how people connect with brands. 

It all comes down to two core beliefs. First, that people deserve to be rewarded when they create value. If a third party directly benefits from an action you take or data you provide, you should be rewarded for it. And not just the “you get to use our product!” cop-out. We’re talkin’ real, explicit value. Fetch points, perhaps. 

Second, we also believe brands need a better and more direct connection with what matters most to them: their customers. -- Brands need to understand what people are doing, and have a direct line to be able to do something about it. Not just advertise, but ACT. Sounds nice right? 

That’s why we’re building the world’s rewards platform. A closed-loop, standardized rewards layer across all consumer behavior that will lead to happier shoppers and stronger brands.

Fetch Rewards is an equal employment opportunity employer. This position can be based remotely in the United States or hybrid in Birmingham, Boston, Chicago, Madison, New York, and San Francisco.

About the role

Fetch Rewards’ next step in evolving the shopping experience will require a Senior Manager, Business Development.  This position can be located anywhere in the US. 

Our Sr. Manager, Business Development owns the creation of our top of funnel pipeline all the way to closing deals for a segment of our Restaurant vertical. This role will be responsible for owning their own revenue number, developing our strategy, and targeting the largest restaurant organizations in the country. Working to identify, create and strengthen relationships with senior executives within each prospect organization in order to stay connected to the objectives that matter most to each organization, both as a whole and to each individual functional area.

In addition to maintaining working relationships with Fetch clients and internal Fetch stakeholders, the Sr. Manager, Business Development will own the ongoing assessment of client priorities and schedule of deliverables that will provide an ongoing connection to the unique value that Fetch provides. The ultimate evaluation of a SMBD’s efforts will be based on strategic outreach to new potential partners and prospects, converting these prospects to pilot partners, and continuing to identify areas of opportunity for Fetch to add value across a long sales cycle. 

Responsibilities:

  • Source, develop and maintain a pipeline of new potential partnerships in the Restaurant vertical consisting of the largest restaurant brands in the country. 
  • Create and execute a business development strategy to build-out pilots and partnerships
  • Schedule and execute face-to-face and digital client meetings
  • Develop and deliver sales/marketing presentations for potential partners
  • Lead and drive the ongoing proposal development process
  • Drive contract negotiation and end to end launch execution with new partners
  • Leverage data to gain better understanding of existing and potential customers
  • Drive, track, analyze and communicate quantitative metrics (internal and external) and business trends as they relate to business partners and the industry vertical.
  • Utilizes market data, consumer trends and all applicable research to inform approaches to new business development
  • Aligns development ideas and opportunities align with division growth goals
  • Reports goals, plans and progress to the Director, Business Development
  • Maintain direct and active relationships with business partners, including proactively resolving business and technical issues and serving as an internal advocate.
  • Remain knowledgeable on relevant market and industry trends, competition and compliance requirements; develop a deep understanding of customer needs, priorities and pain points.
  • Develop and execute on a winning trade show strategy. Working with Director, BD and B2B marketing teams. 

Experience:

  • Min. 3 years of Business Development experience
  • Previous experience selling into or engaging with the restaurant vertical
  • Previous experience selling technology solutions
  • Excellent negotiation and presentation skills
  • Excellent problem-solving/decision-making and strategic thinking skills
  • Excellent communication skills (verbal and written)
  • Detail-oriented with excellent organizational skills
  • Comfort working with data, visualizations and spreadsheets
  • Ability to handle stress and conflict
  • Ability to work at strategic, operational, tactical and customer-facing levels
  • Thought leader that has the ability to confidently share their vision to all audiences
  • Data driven communicator
  • Track record of building consultative relationships and creative solutions that allow partners to unlock the full potential of their brands
  • Demonstrated record of execution, accomplishment, tracking and post-mortem analysis.
  • Passionate about innovation.
  • Ability to influence at all levels.
  • Strong change management skills
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Technology we use

  • Engineering
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    • Google DriveManagement
    • Google DocsManagement
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    • JIRAManagement
    • TrelloManagement

An Insider's view of Fetch Rewards

How does your team reward individual success?

We offer: Promotions in Title. Increase in salary. More responsibility. Allowing employees to be Empowered to make tough decisions! We give out Tacos on the regular to show appreciation as well!Linds Siegel

Linds Siegel

Senior Technical Recruiter

How would you describe the company’s work-life balance?

Second to none! At Fetch Rewards, the importance of work-life balance is ingrained into our culture. There is a mutual understanding amongst the members of each team of when and how we can be reached, which is especially important in a remote working environment. We have an unlimited PTO policy that fosters a sense of trust from our leadership team

Maddy

Recruiting Coordinator

What are Fetch Rewards Perks + Benefits

Fetch Rewards Benefits Overview

Medical, Dental and Vision
Unlimited PTO.
Matching 401K plan.
Stock Options.
Pet Insurance.
Annual Education Reimbursement.
Employer-Sponsored Remote Equipment.
Remote / Hyrbid Flexibility. Employee Preference.

Culture
Volunteer in local community
Fetch Rewards believes it is important to provide value not only to shoppers but to our communities as well. Let by our Social Impact Manager, our local offices often participate in volunteerism.
Partners with Nonprofits
Our App provides the option of donating points to over 30 non-profits and charities.
Friends outside of work
Eat lunch together
Intracompany committees
Fetch Rewards has Employee Resource Groups that encourage active discussion around DEI. Amplify BIPOC Amplify LGBT Amplify Women Amplify Wellness
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Our Inclusion Specialist leads discussions around bias training for our people experience team.
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Our dental plan covers $1,000 of expenses.
Vision Benefits
The vision benefits plan covers 77% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Pet Insurance
Nationwide Pet Insurance. We cover 100% for 1 per.
Wellness Programs
Team workouts
During Covid we offer: Remote Yoga and strength training!
Retirement & Stock Options Benefits
401(K)
We match 25% on the first 5% you contribute.
Company Equity
Equity is available for most positions at Fetch Rewards!
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
We provide employees flexible schedules based on the functions of the business.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
We provide a pre tax program.
Company Outings
We host an annual holiday party and summer event!
Stocked Kitchen
We provide healthy snack options.
Happy Hours
Parking
Pet Friendly
Pet policy is dog friendly daily, Occasional bring your pet to work days.
Home Office Stipend for Remote Employees
When candidates accept an offer, they are presented with a link to select equipment.
Professional Development Benefits
Job Training & Conferences
Fetch Rewards offers employees professional development opportunities.
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Our Learning and Development team leads Fetch University and ongoing training for employees.
Customized development tracks
Paid industry certifications

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