Sales Relationship Specialist at Quicken Loans (Detroit, MI)

| Detroit, MI
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As a Rocket Companies®' team member, you're empowered to make an impact, employ your entrepreneurial spirit, and build a career customized by you because - At Rocket, You Can.

Preferred Qualifications
  • 1 year of telemarketing and/or sales experience
  • Experience working with computers and different software
  • Ability to learn new systems quickly and adapt to new technology
  • Excellent written and verbal communication skills
  • Strong sense of urgency
  • Passion for providing exceptional client service
  • Comfort with receiving feedback and coaching

Job Summary

As a Sales Relationship Specialist (or Client Communications Specialist), you'll contact and transfer clients to other parties and persuades them on products, goods and services. To be successful in this role, you'll need to be production-driven while completing transfers, completing lead generation through cold calling and appointment setting. This role is based out of our Detroit office.

Responsibilities
  • Perform a heavy volume of inbound and outbound phone duties, including contacting and transferring clients to appropriate parties
  • Use internal proprietary software and technology
  • Participate in regular training on products and clients of the company
  • Filter leads on behalf of company clients

Who We Are

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. And we're passionate about the work we do, and it shows. We've been ranked #5 on Fortune's list of the 100 Best Companies to Work For in 2021, as well as ranking #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2021.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.
More Information on Quicken Loans
Quicken Loans operates in the Financial Services industry. The company is located in Detroit, MI, Cleveland, OH, Charlotte, NC and Phoenix, AZ. Quicken Loans was founded in 2022. It has 14453 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 77 open jobs at Quicken Loans, click here.
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