Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. You'll join our diverse community of colleagues who are all unified by a shared desire to make a difference in education. So come join us and begin the most gratifying next chapter of your career.

For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Our products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, ProctorExam, and Ouriginal. 

Job Description

Ouriginal was founded in 2020 through a merger of the two giants in the industry, Urkund and PlagScan. This merger, with over thirty years of combined experience in text analysis, offers a simple, reliable, and effective tool for plagiarism control. Ouriginal delivers cutting-edge technology that helps students think independently, it saves time for teachers in evaluating tasks and helps companies maintain a good reputation. At the end of 2021, Ouriginal was acquired by Turnitin. Joining Turnitin is a milestone for the company. It enables more customers around the world to access Turnitin's and Ouriginal's solutions to ensure academic integrity and contribute to original thinking, globally. On behalf of our Nordic customers, this will also open the door to several new products that contribute to supporting schools and universities.

Do you believe that digitalisation and technology are positive forces in the education sector? In the role of Sales Development Representative (SDR) you are involved in contributing to originality, academic integrity and increased creativity in students around the world.

If you love making new contacts and identifying business opportunities - then you could be the person we are looking for!

Responsibilities :

Stands as the first point of contact for new business prospects and working with Sales team and Management, determines the next steps for each prospect moving forward

Develops client prospects through trade shows, networking, targeted cold and warm calls generated from marketing campaigns and targeted emails from SDR Team campaigns.

Creates Team campaigns and actively prospects into territories as directed to generate new leads, bringing innovative lead generation ideas to the table

Follows up on all assigned incoming leads for qualification and nurturing, including those from the website and from events or from campaigns. Navigates institutional and organization buying/decision-making processes.

Pre-qualifys prospects and advances them through a multistage, consultative sales process

Represents the company at industry events

Well-versed in the company’s products and services as well as the latest offerings, upcoming trainings and events, and other customer-facing opportunities and effectively communicates Turnitin’s products and services to prospective customers and final decision makers. Demonstrates understanding by articulating the company’s value proposition, our competitive landscape and customer/client needs

Manages detailed prospect and customer account lists; logging/tracking progress of leads using both marketing and sales automation tools (Groove/Salesforce.com etc)

Conducts market research as required by the Sales staff/leadership in order to inform our go to market strategy and to ensure we have a complete view of the Total Addressable Market in the territory

Co-ordinates and delivers introductions and follow-ups with the sales representatives to prospects

Monitors and attends meetings with prospects alongside Sales staff/leadership.

Accurately answering basic client/customer questions in an effective way on email.

Executes call plans and multi-touch campaigns using a variety of communication channels including social media, email and phone to drive client engagement and leads

Collects data on potential prospects to then utilise in lead generation activities, building accurate TAM lists

Campaign management to support the Sales team in their outbound prospecting

Develop personally and professionally through technical, competitive and sales skills knowledge, embracing opportunities to learn

Achieves or exceed KPI’s set

Keeps people in the loop, ensuring communication on project statuses are constantly known by Sales team and that all relevant CRM systems/Marketing automation tools are up to date in real time.

Guides own day to day work unsupervised, with support from Management on bigger complex tasks and project work

Collaborates proactively with all internal stakeholders

Qualifications

• Excellent written and verbal communication skills, including the ability to explain complex concepts clearly and have unstructured conversations without a script
• Winning and positive collaborative attitude
• A great desire to apply your sales and marketing knowledge to drive incremental growth
• A great ability to see granular as well as big-picture issues
• Effective analytical skills
• Excellent communication, project management, interpersonal and organizational skills
• Understanding of how to test and measure the performance of various types of nurturing and prospect campaigns to achieve or exceed set targets
• A solution mindset to look at objections and blockers and how to tackle these head on 
• An interest in working in enterprise solution sales within the education sector
• Required Skills:
• Graduate or 1+ years sales, or lead generation and development experience
• Education technology experience preferred but not required
• Highly computer technology savvy, able to quickly learn and adapt to different interfaces
• Highly motivated, self-starter who can manage a variety of contacts systematically, qualifying them while building a greater understanding of the target audience
• Proven experience to maneuver past gatekeepers and move from influencers to decision makers
• Experience using Excel and Salesforce CRMs is highly desirable 
• Experience with Turnitin as user is desirable (likely through university or college) 

Additional Information

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.