As Zoom’s Partner Programs Readiness team grows, we are looking for a Partner Sales Enablement Manager who is responsible for delivering sales and technical training to Zoom’s Volume Partners in the very early stages of their journey. In Zoom’s competitive market, agile content creation is crucial to Partner’s abilities to identify and quickly fill customer needs. In this role, your focus will be conducting training and enablement workshops for a partners sales, pre-sales and architect teams.

You will be a critical part of the Partner Programs Team and be able to lead others in the organization to implement change, as well as measure the positive results of those changes.

Responsibilities: 

• Collaborate with Sales Leadership and Product Marketing to identify, prioritize, standardize and deliver Partner onboarding and enablement 

• Collaborate with the Zoom Sales and Sales Enablement, Partner Education and Channel SE teams to design, implement, deliver, and operationalize required onboarding enablement programs for Partners

• Team closely with Channel Operations to ensure Partners receive sales operations guidance thus keeping day to day activities with Zoom running smoothly

• Collaborate with the Partner Sales Education team to deliver world class learning programs and courses that drive behavior change and increase performance and productivity across our Partner ecosystem

• Collaborate with the Channel Sales team to manage partner progress and success against the enablement plan

• Facilitate product, solution and sales onboarding, as needed

• Evaluate business impact of Partner onboarding and Partner engagement programs through metrics and analysis

• Share information, consolidate feedback insights/reports, and utilize the right tools to provide insights and recommendations to Channel Operations and Partner Programs

Requirements:

• Combination of sales operations and sales enablement acumen 

• An independent and proactive problem solver; capable to implement business plans and strategies

• Experienced Sales Enablement Manager with 5+ years of partner education, and sales operations experience 

• Experience in UCaaS or Collaboration industry prefered

• Experience in facilitation, training, learning and design

• Experience in managing and measuring the success of on-going learning programs

• BS/BA degree preferred but not required

• Project Management expertise is a plus

• Understand the nuances and fast paced environment of a high growth company

• Highly organized and able to prioritize work effectively.

• An aptitude for problem-solving and working cross-functionally with others

• Driven, analytical, creative problem solver

• High energy, engaging and inspiring personality

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

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