Director, Business Development
About the Role:
ActionIQ empowers the world's leading brands to win in today's experience economy by building deeper, more valuable relationships with their customers. Our real-time orchestration and intelligence hub, powered by the fastest and most scalable customer data platform, enables marketers to quickly turn disconnected customer data into personalized experiences, orchestrated across all channels in real-time. The New York Times, Pandora, The Hartford, Albertsons and more, trust ActionIQ to differentiate their brands, drive lasting customer loyalty, and significantly improve business performance.
You will have the opportunity to join our very fast-growing company and help us build the SDR function at our NYC office location. The SDR function will be responsible for working closely with the sales team to target specific strategic accounts and generate outbound prospecting activities to obtain qualified sales meetings.
This role is responsible for making a significant contribution to our business objectives by building the playbook for inbound and outbound top of the funnel pipeline creation. This individual will work closely with both Marketing and the Sales team to ensure alignment with our GTM messaging and pipeline metrics.
About the Team:
The Sales & Marketing organization at ActionIQ plays a critical role in driving the growth targets for the company and building our leadership position in the CDP category. We educate prospects and customers on the opportunity and value a CDP can bring to their organization and why ActionIQ exists with our very unique approach to solving their business challenges. You will join a highly collaborative team of high performance, results oriented professionals who all want to win.
One year from now you will have:
- Built up a world class team of SDR specialists
- Contributed up to 50% of the overall pipeline goals
- Built an outbound playbook and training program
- Established industry meet-ups
Responsibilities:
- Train and optimize a team of SDRs responsible for inbound and outbound sales engagements
- Build upon the onboarding and training program for the team in coordination with the Director of Sales Enablement
- Motivate and develop SDRs in alignment to our leveling concept in order to exceed goals through coaching and incentives and grow their careers. A successful candidate will be equal parts business manager and talent developer.
- Help create a fun, high energy environment where people love coming to work
- Refine the sales pitch and process to achieve optimum results
- Establish metrics and help the team improve by understanding their performance
- Manage inbound lead flow and track efficiency of sales and marketing programs
- Oversee usage of team systems including Salesforce CRM, Databook, and other sales tools.
- Work closely with Sales and Marketing leadership to ensure success of online marketing campaigns
- Ensure sales accepted opportunities are sourced in accordance with company targets, and that our sales organization has enough opportunities to work with to be fully productive.
- Plan, forecast, and understand ramp adjusted capacity to ensure the team is grown effectively, in tandem with the needs of our sales organization and the supply of inbound demand from marketing
- Work closely with marketing, sales, and people ops to ensure SDR onboarding program and ongoing training is up-to-date on our current product offering.
- Focus on the quality of opportunities without sacrificing quantity. The four core metrics this role should care about are the impact on the sales cycle, close rates, pipeline contribution and average deal size
Requirements:
- Bachelor's degree required
- 3-5 years of SDR/BDR leadership experience in the technology sector required
- Proven track record of delivering sales pipeline at large enterprise accounts through leading inbound and outbound prospecting teams.
- Experience creating and iterating the sales development process, methodology, campaigns, hiring profiles, training and enablement
- Power user of salesforce.com and SDR cadence management software.
- Ability to drive cross functional alignment and coordination across sales and marketing teams.
- Ability to attract, retain, and motivate exceptional SDRs and SDR managers.
- Have a general understanding of Martech and the Marketing buying persona
- Ability to work independently and respond quickly
Benefits
- Work with a fun, inclusive, and smart team of people as we build a NYC-based enterprise software company!
- Competitive compensation package, including significant equity component
- Backed by top-tier VCs (Sequoia, Andreessen Horowitz, FirstMark Capital)
- Top health insurance benefits
- We have officially opened a beautiful new office right on Madison Square Park! All NYC-based employees currently have the option to return to the office 3 days per week on an “opt-in” basis. We plan to officially reopen our office in the beginning of 2022.
- Check out this blog post here to learn how we designed our return to work plans.
- Work from Home stipend to optimize office set up
ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunity for all applicants and seek to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes qualified applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background. Join us on our journey to build a product that will help our customers deliver memorable experiences that will drive loyalty and growth.