About the job
The Red Hat Global Sales Operations and Enablement team is looking for a Commercial Segment Enablement, Development, and Readiness Specialist to join us. In this role, you will help us coordinate the readiness, enablement, and development of Red Hat's Ecosystem Sales and Sales Management teams. You should be result-oriented and passionate about helping sales executives exceed their targets by focusing on readiness, enablement, and development of the skills, tools, and processes necessary to deliver Red Hat's go-to-market (GTM) sales strategy. You will be responsible for guiding operational excellence by working with a team of sales operations business readiness specialists, supporting different areas of the business including Business Process Management, Communication, and Automation and Business Systems teams focused on Salesforce.com (SFDC) and global portfolio and technical enablement teams. As a Commercial Segment Enablement, Development, and Readiness Specialist, you should have previous experience managing inbound requests from sales professionals, sales leaders, and sales support teams demonstrating the capability to prioritize, govern, and coordinate delivery of enablement, development, and readiness programs thanks to your effective program and project management skills. You will work in cross-functional partnership to help prioritize and coordinate various enablement organizations deliverables to align segment requirements with global enablement team's priorities and deliverables. Successful applicants must reside in a state where Red Hat is registered to do business.
What you will do

• Support and deliver the Global Sales Operations Enablement, Development, and Readiness strategy for the commercial segment
• Be responsible for uncovering gaps in current programs, processes, and skills across your assigned Red Hat Sales team and presenting findings back to the Global Sales Enablement and Development team
• Be responsible for understanding varying maturity of sales regions to position the right programs to the right audiences
• Maintain close alignment to all managers, segment sales leadership to front line sales managers, to understand their goals and challenges and gather feedback to share back with greater Sales Enablement and Development team
• Manage multiple programs simultaneously
• Assess performance of sales teams with sales leaders and members of the Sales Operations team to prioritize enablement strategies and tactics and delivery to the field
• Partner with local sales professionals and managers to deliver development programs and processes that meet the requirements to all Red Hat sales and sales support functions
• Represent the Sales team in the development of large sales-focused events like sales kickoffs, partner events, large sales management meetings, etc.
• Continually work on evolving global enablement programs based on feedback from sales regions
• Perform role-based training sessions when required
• Work directly with sales curriculum architects and Red Hat University to assist in coordination of on-boarding programs, sales management programs, and ongoing sales education for sales teams
• Design and implement metrics to measure program impact, effectiveness, appropriateness, and utility
• Measure and report on the effectiveness of sales enablement investments in region
• Facilitate ongoing sales enablement program delivery via Sales Enablement team and other internal corporate resources and select outside experts as needed
• Assess and prepare for readiness for new sales initiatives including systems, buying programs, and sales development
• Maintain a positive approach and support the Red Hat culture

What you will bring

• BS or BA degree
• Excellent interpersonal and written and verbal communication skills with the ability to inspire, network, solve problems, manage conflicts, and perform change management
• Commercial understanding of a multiproduct software strategy
• Experience in behavioral science with the ability to communicate effectively from a behavioral science perspective
• Ability to demonstrate understanding of complex technical acquisition and sales strategy delivery
• Ability to take high-level sales strategies and develop structured plans, actions, and metrics
• Solid program management skills with the ability to handle multiple priorities and to manage disparate enablement programs
• Familiarity with sales processes and sales delivery
• Excellent stakeholder management and relationship-building skills
• 3+ years of sales enablement, sales operations, or sales management experience or equivalent is a big plus

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.