What We Do: AI Service Management (AISM):
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.
Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.
Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.
Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.
The Team:
Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.
What You'll Do:
- Educate customers on the value of Aisera in a consultative way
- Manage multiple customers simultaneously at various stages of the Aisera buying cycle
- Qualify new sales opportunities through cold calling and prospecting for mid-market and some enterprise organizations
- Prospect cold leads to generate interest and new contacts to fill your funnel
- Research accounts, identify key players and build relationships
- Demonstrate our innovative AI Service Management solution and align value to customers pain points
- Maintain and expand your list of assigned prospects while generating pipeline for the business
What You'll Need:
- 2+ years of sales experience
- Salesforce experience required
- Proven success in closing deal sizes of $150k or more and a consistent track record of hitting quarterly and yearly goals
- Effective in dealing with C-suite of mid market to enterprise organizations
- Experience with generating pipeline by cold calling and prospecting
- Understanding of sales process and move accounts through sales stages effectively
- Positive attitude and willingness to roll up sleeves and dig deep to achieve goals
- Proven track-record creating highly targeted campaigns and messaging
- Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
- Maintain and expand your list of assigned prospects
- Excellent written and verbal communication skills
- Problem-solving passion and service orientation
- Show independence and flexibility in dealing with change management
- Ability to execute on programs and projects with minimal resources
- Composed, poised and professional demeanor in all situations
- Strong problem-solving and service orientation
What You’ll Need:
- Proven success in closing deal sizes of $150k or more and a consistent track record of hitting quarterly and yearly goals
- Competitive team player who wants to be the MVP and help the entire team succeed
- An Avid learner of Technology who can learn the basics quickly and apply them to business situations
- Proven ability to build positive relationships and influence. Strong communications and interpersonal skills; ability to be personable yet persistent.
- Experience selling CRM SaaS a plus
- 3-10yrs of experience in Enterprise Account management and sales
Aisera Benefits
- Medical, dental, and vision benefits
- Holidays and flexible PTO
- Paid family leave
- 401(k) plan
- Stock Options
- Employment Assistance Program
What We Do
Aisera is a leading provider of enterprise Generative AI apps and a platform that helps enterprises accelerate revenue growth, improve user productivity, lower costs, and create magical user experiences.
Our products - AiseraGPT, AI Copilot, AI Search, and Agent Assist - are built on our Generative AI Platform that serves as the fundamental building block for enterprise GenAI applications. Aisera leverages a TRAPS framework (Transparent, Responsible, Auditable, Privacy, and Secure) to meet stringent data governance requirements while adhering to the highest standards of Responsible AI.
Aisera products deliver human-like interactions with a multi-modal interface, providing contextually rich conversations that boost user productivity. With pre-trained, domain-specific LLMs grounded in customer data, our products offer higher accuracy, fewer hallucinations, and increased resolution rates. They address critical industry challenges, spanning a wide range of solutions, including AI-driven software engineering, code generation, content and knowledge creation, workflow automation, and natural language AI-powered analytics.
AiseraGPT automates knowledge retrieval and repetitive tasks, while AI Copilot serves as a personal companion for answering questions, analyzing data, and completing tasks. Agent Assist provides real-time assistance for agents, including case summarization, recommendations, and next best actions, through an embedded UI widget in SaaS applications like ServiceNow, Salesforce, Workday, and more. Aisera’s AI Search allows users to perform secure, private, and permissions-aware enterprise-wide searches using natural language, generating answers, summaries, and micro-actions to boost efficiency.
Aisera provides a Universal Bot with a unified interface to resolve user requests across all domains, including Engineering, HR, IT, Sales, Marketing, Customer Service, Life Sciences, Healthcare, Financial Services, and Retail. Aisera compliments these offers with action bots that are built-in with customizable AI Workflows through an Event and Visual Studio to take action and automate business processes.
Aisera technology is based on an Agentic and reasoning architecture that can perform intentless and intent-driven natural language requests across unstructured and structured databases, business apps, and systems of records. Users benefit from a default large context window, personalized responses, and summarizations.
