Business Architect, Sales & Marketing at Qualcomm (San Diego, CA)

| San Diego, CA
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Qualcomm Incorporated

Job Area:
Information Technology Group, Information Technology Group > IT Architect

General Summary:
  • Motivating organization to accept change and adapt priorities in order to meet changing demands.
  • Develops, coaches, and mentors experienced members and managers of the team and provides development assignments.
  • Manages the Sales and Marketing stakeholders (Business and IT) by meeting them regularly to discuss current and future state of key projects, identifies improvement opportunities, evaluate progress, identity and implement corrective actions as needed working closely with vertical leadership
  • Oversees the development of requirements for process or system solutions in the Sales & marketing domain by consulting with stakeholders and providing direction and guidance to IT team members.
  • Encourages partnerships between IT, Program and/or Project Managers, and other business stakeholders to drive workforce planning efforts.
  • Identifies and promotes a unifying vision throughout the organization with associated day-to-day goals and creates a climate in which people want to contribute.
  • Communicates plans, roadmaps, directions, strategies, and initiatives within business domain, verbally and in writing.
  • Promotes creativity and innovation in own team by developing creative solutions to problems, translating issues into actionable plans, leveraging new technology, and encouraging the same behavior in others.
  • Provides guidance and directs the management of business requirements and/or solutions to meet business, functional, and non-functional requirements within domain of expertise.
  • Brings together individuals from different backgrounds, locations, and cultures to accomplish project goals.
  • Works closely with Program/Portfolio manager to understand workload (which includes key decisions, project management, and resource allocation) among team members by taking into consideration employee availability, skill set, and current workload when making assignments.
  • Oversees and takes accountability for the solution design process by ensuring solutions are aligned with business strategies and operational work flow, and establishes budgets and vendor service-level agreements.
  • Ensures the appropriate implementation of and adherence to standardized tools, templates, and processes by team members to support continuous process improvement within domain of expertise.

  • Functional Competency: Excellent knowledge of Sales and marketing capability models, Process, and system capabilities in the functional areas of Lead & Opportunity management, CPQ, Sales Ops, Marketing, Quality and Customer Engineering functions
  • Technical Knowledge: Good understanding of ERP (ex: Oracle, SAP) and CRM (ex: Salesforce) functions, system solutions and integration/interplay between various Sales and marketing system tools
  • Industry and Product Experiences: Experience with Semiconductor and SaaS industry dealing with hardware, software and services products with process knowledge around Auto/IoT preferred
  • Accountability - Hold oneself and others accountable for measurable quality, timely and cost-effective results, and accepts responsibility for impacts to the business and changes to business processes.
  • Adaptability - Adjusting own behaviors to work efficiently and effectively considering new information, changing situations and/or different environments.
  • Collaboration - Fosters working together by establishing, communicating, and reinforcing shared values, norms, and objectives.
  • Communication - The ability to effectively exchange information with stakeholders in addition to the ability to accurately hear and understand the partially expressed thoughts, feelings, and concerns of others.
  • Financial Acumen - Ability to understand in-depth financial information that can be used to make meaningful insights to drive business growth in a safe and transparent environment.
  • Influence - The ability to accomplish goals through others.
  • Strategic Focus - Applies a comprehensive approach using business acumen and industry research to solve systematic complexities that promote growth.

Minimum Qualifications:
Provides strategic leadership for the company's Digital Value Creation solutions and Transformational programs. Provides direction and leadership for those involved in driving Business Architecture definition, strategy, and business capability roadmap planning in the Sales and Marketing area. Responsible for establishing deep relationships with key business counterparts, long-term business capability roadmap, and providing architecture, design, and implementation direction. Creates, evaluates, and gains alignment on long-term strategy, roadmaps, and business cases to drive the company's Sales and Marketing IT application solutions in coordination with key stakeholders and cross functional delivery teams. Candidates must have high tech experience and good understanding of SaaS based products and services, with focus on Sales & Marketing area. Candidates with experience in architecting/designing end to end Sales and Marketing solutions in Auto and/or IoT business with hardware, software and services products will be preferred.

Responsible for establishing foundational business architecture footprint by:• Developing and validating a business capability model showing an abstraction of the core Sales Ops and marketing functions • Establishing a comprehensive validation and representation of business architecture elements such as capabilities, information, and organization structure• Thoroughly mapping applications, data flows, business capability models, process models, value streams and organizational roles.

Responsible for driving Sales & Marketing transformational initiatives by:• Engaging key stakeholders and understanding business strategy and stakeholder vision • Clearly articulating what the business wants to achieve and how it creates value (both qualitative and quantitative measures)• Developing a business capability roadmap in alignment with key stakeholders, Business architect leader, Sales and Marketing vertical leadership, process and cross functional delivery teams• Developing and driving proof of value, business case evaluations and approvals through the governance structure• Defining and developing appropriate business architecture with cross functional fit• Continuously evaluating business processes and solutions using lean and six-sigma techniques• and aligning the roadmap accordingly• Evaluating and introducing efficient newer capabilities and technologies to serve business needs• Engaging with cross functional delivery teams ensuring alignment of the solution to overall architecture

The responsibilities of this role include:• Working independently with very little to no supervision.• Providing direction and guidance to BPA's/Solution architects/Project managers by identifying and prioritizing high impact projects through close collaboration with business stakeholders, proposing high level solution architecture and getting the projects approved through governance model by establishing value through cost benefit assessment • Making decisions that are significant in impact, influencing overall program or project success, finances, and/or the ability to meet objectives; Errors are not readily apparent due to the complexity of work process/product or time between decisions and results; Errors typically result in significant expenditure of time, resources, and funds to correct. • Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents.• Some financial accountabilities (e.g., manages a small budget, has input into P&L).• Having a great degree of influence over key organizational decisions (e.g., is making or directly making key decisions that have substantial impact on the organization).• Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short or long-term memory.• Using deductive and inductive problem solving is required; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required.• Exercising substantial creativity is needed to innovate new processes, procedures, or work products within guidelines or to achieve established objectives.

(All competencies below are required upon entry)
  • Analytical Skills - The ability to collect information and identify fundamental patterns/trends in data. This includes the ability to gather, integrate, and interpret information from several sources.
  • Dealing with Conflict - The ability to address problems, find common ground, and persevere on tough assignments quickly and directly. This includes having the willingness to be centrally involved in debates and facilitating conflict discussion and resolution.
  • Decision Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and consider the impact of the decisions on people, equipment, or other resources.
  • Managing Change - The ability to develop a sound and executable change management strategy to ensure the smooth implementation of a new process, project, or program. This includes identifying the right stakeholders with whom to communicate, barriers to implementing changes, and necessary resources for ensuring proper education of new processes, projects, or programs.
  • Managing Resources - The ability to spend his/her time and the time of others on the most mission-critical work activities. This includes communicating priorities to others, removing roadblocks that threaten to derail progress, and making timely and difficult decisions about serious tradeoffs with incomplete information.
  • Project Management - The ability to use organizational skills for purposes of planning and decision-making. This includes developing and communicating objectives, timelines, assignments, and goals. This also includes the ability to scope projects, orchestrate multiple activities at once, and use resources efficiently across functional areas within the enterprise.

  • Bachelor's degree and 8+ years of IT-relevant work experience OR 10+ years of IT-relevant work experience without a bachelor's degree.
  • 5+ years leadership experience in the area of Business strategy, Business architecture and process area
  • 3+ years of work experience in a role requiring interaction with senior leadership (e.g., VP level and above).
  • Open to Remote work

  • Master's degree in IT-relevant field.

  • Frequently transports between offices, buildings, and campuses up to ½ mile.
  • Frequently transports and installs equipment up to 5 lbs.
  • Performs required tasks at various heights (e.g., standing or sitting).
  • Monitors and utilizes computers and test equipment for more than 6 hours a day.
  • Continuous communication which includes the comprehension of information with colleagues, customers, and vendors both in person and remotely.

Applicants: If you are an individual with a disability and need an accommodation during the application/hiring process, please call Qualcomm's toll-free number found here for assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. Qualcomm is an equal opportunity employer and supports workforce diversity.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

If you would like more information about this role, please contact Qualcomm Careers.
More Information on Qualcomm
Qualcomm operates in the Mobile industry. The company is located in San Diego, CA. Qualcomm was founded in 1985. It has 40619 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 85 open jobs at Qualcomm, click here.
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