Agency Lead, Traditional Media Agency, Google Customer Solutions
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in sales in technology, advertising, and/or internet with experience developing a market.
- 4 years of experience leading/developing a quota-based sales team and business plans.
- Ability to travel up to 20% of the time.
Preferred qualifications:
- MBA degree.
- Experience owning sales team operations and sales leadership (e.g., portfolio management, team building, goals measurement, execution
- Ability to develop and deliver business strategies/relationships sustainable.
- Ability to model and mentor sales practices (e.g., C-level engagement, effective questioning, objection management, closing agreements, building pipeline, etc.).
- Ability to develop actionable insights to understand opportunities and provide thought leadership and influence executive functioning.
- Excellent analytical skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As a Google Customer Solutions (GCS) Agency Lead, you'll manage client relationships and lead the business engagement with agencies in the market. You will mentor your team to achieve performance goals. You and your team will also work with a wide variety of GCS agencies to deliver the optimal advertising solution for every partner and their clients.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face " of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Responsibilities
- Deliver business growth, engagement, and client satisfaction for a portfolio of GCS-managed agencies in an assigned market.
- Recruit, retain, and lead the team of GCS Sales Development Managers and Account Strategists to ensure improved agency satisfaction and enhanced portfolio.
- Lead and mentor a team and help them engage with stakeholders in GCS agencies and customers. Build and actively manage effective agency planning process.
- Define the future of agency management and help to develop the necessary infrastructure and processes. Initiate and run strategic initiatives to further develop GCS agency business.
- Manage executive level agency relations through key meetings, business reviews, and speaking engagements.