Account Coordinator at The Helper Bees (Remote)

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Job details
Salary
$40,000 a year
Job Type
Full-time
Qualifications
  • Account management: 1 year (Preferred)

Benefits
Pulled from the full job description

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Happy hour
Show 8 more benefits
Full Job Description
The Helper Bees (THB) is an insurtech company, founded with the goal of transforming the home care experience for both payers and care recipients.
We lead the Long-term Care Insurance industry in innovation, providing data-backed products and services including many of our industry's firsts: comprehensive aging-in-place care management program, tech-enabled private caregiver network, and robust in-home data analytics.
We partner with some of the world's largest insurance carriers and health plans to revolutionize the way care is delivered to the home. By providing data, resources, and support we are able to keep older adults independent, healthy, and at home longer.
As an entry level or seasoned account coordinator your responsibilities will be to support the Director and the sales team in growth and retention of long-term care insurance clients. This job includes project management, client facing interaction, and a hunger for growth.
What you'll do:
The primary responsibilities of the account coordinator position are to support partner related reporting and presentations, project management on client deliverables, and provide secondary support to THB's launch team for new partner launches.
  • Reporting: Strong collaboration with THB's data team is required in producing partner reports and analysis. Our team directs the report contents, messaging and presentation/decks for the reports as well as creating clean, partner ready support files such as excel data files.
  • Project Management: Many of our client meetings and interactions result in actions to be taken post discussion. Our role is to document those actions, accurately share them with the teams and then project manage the completion of the client request. This includes working cross departmentally with our colleagues in product, operations, data, dev etc.
  • Notes: Taking detailed and organized notes during partner discussions, fostering the note-taking culture of our peers and organizing feedback and sharing of notes taken. Important to be able to document deliverables and timelines.
  • Proposal and Contracts: Support the Director, CEO and sales team in responding to proposals, and project management of the proposal process. Also supporting the drafting and editing of scopes of work and amendments.
  • Additional responsibilities include Survey collection and analysis for partner product customer satisfaction (work with supporting teams on the survey collection, potential automation, and review and analysis of customer surveys).

What you'll need:
  • Bachelor's Degree
  • Entry level but any prior experience internships or work is a bonus
  • Familiarity with Google (drive, gmail, calendar, docs, sheets), Excel, Slack, Zoom, bonus if knowledge of Tableau and Notion
  • Excellent written/verbal communication skills

Who you are:
  • Sales minded, passion for seeing customers succeed and grow
  • Detail oriented
  • Asks questions, answers questions
  • Self-starter, independent worker
  • Persistent
  • Comfortable interfacing directly with customers
  • Comfortable with unknowns and fluidity in scope and work assignments
  • Enjoy a fast-paced start-up environment
  • Confident in face of change

Perks of being a Bee:
  • 401k
  • Unlimited PTO
  • Company sponsored medical, dental, vision plans
  • Company sponsored Life Insurance
  • 12 paid company holidays, including your birthday off
  • Paid parental leave
  • Dog friendly office
  • Weekly lunches
  • Company Happy Hours
  • Company Laptop

The Helper Bees is committed to building a workplace where diversity, equity, and inclusion are valued and prioritized. We are an equal opportunity employer that welcomes all qualified applicants without discrimination on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any non-merit based or legally protected grounds.
The Helper Bees provides reasonable accommodations to qualified individuals with disabilities during the job application and interview process. To request an accommodation, please let your recruiter know.
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Parental leave
  • Vision insurance
  • Work from home

Schedule:
  • Monday to Friday

COVID-19 considerations:
Work from home options available
Experience:
  • Account management: 1 year (Preferred)

Work Location: Remote
Hiring Insights
Application response rate: 81%
Hiring 1 candidate for this role
Urgently hiring
Job activity
Employer reviewed job 2 days ago
Posted 20 days ago
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • Google CloudFrameworks
    • TableauAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • Salesforce PardotCRM
    • MailChimpEmail

What are The Helper Bees Perks + Benefits

The Helper Bees Benefits Overview

Generous Paid Time Off that you are encouraged to use plus 12 paid company holidays
Paid Maternity & Paternity Leave
Affordable Health Benefits that go beyond Medical, Dental, Vision
Virtual Doctor Visits through PlushCare
Emotional Support through Ginger
Maternity Care through Maven
On-Demand Pediatric Care through Blueberry Pediatrics
Physical Therapy through Sword Health
Virtual Health Coaching through Vida
Fitness classes through Classpass & Peloton

Employee Assistance Program
Dog Friendly office
Volunteer opportunities
Flexible Work Schedule

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within

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