Sales Training Program Specialist - Remote (CA Only)

Posted 2 Days Ago
Be an Early Applicant
6 Locations
In-Office or Remote
28-31 Hourly
Mid level
Other
Race Communications is one of California’s leading telecommunications and fiber technology companies.
The Role
Supports the design, delivery, and scaling of sales training programs for inside sales, door-to-door teams, and contractors. Responsibilities include onboarding, curriculum development, LMS management, facilitation, train-the-trainer programs, field coaching, performance analysis, and cross-functional coordination. The role travels to regional markets, coaches representatives and leaders, tracks training effectiveness, and improves sales performance and consistency across teams.
Summary Generated by Built In

Location: Remote: California.

Location Status: Requires 25%–50% travel, including occasional overnight travel. Work will be primarily performed remotely from home office. Occasional travel to and work from other Race offices or off-site locations may be required.

Free Fiber Internet Service

Comp: $27.50-$31 USD per hour

Who We Are:

We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.

Position Impact:

The Sales Training Program Specialist is responsible for supporting the development, implementation, and scaling of the company’s sales training infrastructure to drive consistent, high-level performance across inside sales and door-to-door (D2D) sales channels, including contractor teams.

This role contributes to the design and execution of onboarding programs, helps manage and optimize the LMS platform, and supports scalable training frameworks such as train-the-trainer models for both internal teams and external partners. The position plays a key role in enabling sales effectiveness by delivering training across diverse sales environments, including inside sales and field-based D2D teams. The Specialist provides hands-on coaching to sales representatives and frontline leadership, reinforcing core selling skills, improving execution, and ensuring alignment with company standards, messaging, and customer experience expectations. Operating with a high level of ownership, this role partners cross-functionally with Sales Leadership, Operations, Sales Training, and contractor teams to support training initiatives aligned with business goals. The Sales Training Program Specialist contributes to performance improvement, consistency across markets, and the ongoing development of a scalable, high-impact sales training ecosystem.


Requirements

Qualifications and Experience:

  • Eligibility for US Employment without sponsorship
  • High School Diploma or GED or equivalent combination of education and experience is required
  • A valid driver's license, subject to successful verification through a DMV check, is mandatory
  • Ability to travel to multiple work sites with 25%–50% travel, including occasional overnight travel
  • Home office in California suitable for remote work
  • Ability to maintain a flexible schedule based on the needs of the Sales organization, including evenings, overnight, weekends, holidays, and overtime as required
  • 3–5 years of experience in sales, sales training, enablement, or coaching roles, with increasing responsibility in program development or execution
  • Proven success supporting both inside sales (phone-based) and outside sales (field or door-to-door) environments, including experience working with or training contractor teams
  • Demonstrated ability to design, implement, and scale training programs
  • Strong public speaking, presentation, and facilitation skills with the ability to engage groups and coach sales teams
  • Experience developing structured training content, onboarding programs, and instructional materials that drive measurable performance outcomes
  • Proficiency with Salesforce, LMS and sales enablement platforms, and data/reporting dashboards
  • Strong analytical skills with the ability to interpret performance data and translate insights into actionable training improvements
  • Exceptional communication and interpersonal skills with the ability to influence cross-functional stakeholders without direct authority
  • Experience in telecommunications or other comparable high-growth, performance-driven industries strongly preferred
  • The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
  • Proficiency in Spanish Language desirable

Skills:

  • Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
  • Functional use of common office equipment, computers, and office software

BenefitsWhy Join Our Team:
  • Join a tight-knit crew—no faceless corporation vibes here
  • Growth potential: promotions and new challenges are part of our DNA
  • Competitive base salary of 57,200-64,480 USD/year
  • Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%)
  • Free fiber internet service for all employees living in our service area
  • A culture built on integrity, mutual respect, and a shared purpose

Skills Required

  • Eligibility for US employment without sponsorship
  • Minimum age of 18
  • High School Diploma, GED, or equivalent combination of education and experience
  • Valid driver's license, subject to DMV verification
  • Ability to travel to multiple work sites and maintain a flexible schedule, including evenings, overnight stays, weekends, holidays, and overtime
  • 3-5 years of experience in sales, sales training, enablement, or coaching roles, with increasing responsibility in program development or execution
  • Experience supporting inside sales and outside sales environments, including contractor teams
  • Experience designing, implementing, and scaling training programs
  • Strong public speaking, presentation, and facilitation skills
  • Experience developing structured training content, onboarding programs, and instructional materials
  • Proficiency with Salesforce, LMS platforms, sales enablement tools, and data or reporting dashboards
  • Strong analytical skills for interpreting performance data and improving training
  • Exceptional communication and interpersonal skills
  • Ability to communicate effectively in English
  • Associate degree or equivalent education in a related field
  • Experience in telecommunications or another rapid-growth, performance-driven industry
  • Proficiency in Spanish
  • Proficiency with Microsoft Office applications and teleconferencing applications
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The Company
San Francisco, CA
203 Employees
Year Founded: 1994

What We Do

Race Communications is one of California’s leading telecommunications and fiber technology companies, offering a full range of communications services and competing in over 25 markets with investments totaling $150M in recent years. Working in partnership with several public and private entities, Race focuses its efforts on building top-tier networks that service small businesses and Fortune 500 companies alike. Our comprehensive network has brought significant improvements to local entities, education, community services, and public safety across the state. In today's connected world, reliable, high-speed internet is an absolute necessity, and it is our company's mission to provide advanced communications at an affordable price.

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