Sales Team Manager

Company:Marsh Commercial

Description:

We are seeking a Sales Team Manager to lead a Leeds-based team of Enterprise Sales Advisors responsible for meeting clients’ commercial insurance needs. Our clients typically range from sole proprietors through to SMEs.

In this role, you will oversee day-to-day performance and workflow, while contributing to strategic decision-making and driving growth across the team. You’ll support the placement of new business using your knowledge of the insurance market and will ensure the team operates in line with internal audit requirements and FCA guidelines, working with a specialist approved panel of insurers.

What can you expect?

• A team that strives to deliver best practice, market-leading service and solutions, with a strong focus on client service excellence

• Opportunities to build and maintain excellent rapport with clients, providers, and colleagues across Marsh

• Excellent training and development, with ongoing career opportunities

We will rely on you to:

• Conduct meaningful 1-to-1s with Sales Advisors, including coaching, development plans, and performance improvement; performance managing where necessary

• Establish productive, professional relationships with key internal stakeholders

• Communicate with and work alongside affinity partners

• Use daily MI to drive performance and identify opportunities to improve results and processes

• Maintain a proactive approach to sales and pipeline management, ensuring accurate forecasting and execution

• Inspire and lead the team to meet and exceed sales targets

• Create a high-energy environment through engagement, team meetings, buzz sessions, and incentives

• Complete and maintain weekly/monthly trackers, dashboards, and reporting; take accountability for team performance

• Maintain up-to-date knowledge of products, processes, insurance best practices, and competitor activity

• Communicate and implement updates/changes and new initiatives with a positive, supportive leadership style

• Contribute positively to the wider team and overall success of the company

What you need to have:

• Proven experience in Sales Team Management

• Experience contributing to strategic decision-making and driving growth within a team

• Experience setting performance standards, conducting reviews, and providing coaching and development

What makes you stand out:

• Dynamic, with previous client-facing experience

• Ability to remain calm under pressure and work flexibly when required

• Cert CII qualified (working towards ACII desirable)

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.