SUMMARY OF THE ROLE
Provide prompt and efficient sales support to Sales Department. Provide excellent customer service to internal and external customers by liaising with customers, processing and monitoring dry docking orders, invoices, credits, and complaints to ensure accurate and efficient working procedures and high customer satisfaction, strengthening Jotun’s position as a preferred supplier.Responsibilities:
Assist sales staff with compiling proposals, quotations, tenders, and bids, following up on DSO collection, and handling ad hoc duties to ensure efficient sales support is provided for optimum sales results
Respond to customers' inquiries either by phone, email, or walk-in so that customers' expectations are met and to keep up the high-value image of Jotun
Collect data/information from respective SAR, CSD & Tech Dept to effectively compile reports and produce relevant business analytics to ensure the business is going in the desired direction.
Coordinate between the Sales Manager, sales personnel, and inter-department personnel by assisting with communicating and giving out relevant information promptly to ensure all parties involved are aligned to meet given deadlines and ensure a smooth process flow of work
Coordinate and prepare tenders and bids, ensuring that the finished document fully meets the customer tender specification, contains accurate data, and is finished to a high-quality standard that reflects the professional nature of the Company.
Data input for customer complaints supporting the sales team by registering and adding the required date for customer product complaints
To maintain tools to measure the sales performance of Marine Sales staff for controlling, development, implementation, and operation;
Generate reports from relevant company business systems to provide useful information that meets Department operational objectives and bi-annually Business Review requirements.
Support SAR in preparing Drydock / New Building technical specifications & quotations by using the CRM system while they are away from business travel to efficiently attend to customer requirements.
Follow up proactively on Seastock quotations by contacting customers, followed by measuring Seastock hit rate to ensure Seastock business growth according to Marine Department direction.
Assist in organizing Sales Meetings, Training & Marine Events by assisting the appointed Project Manager of each specific event to ensure the desired turnout of participants in these meetings and events.
Generate required sales reports, provision lists, project contracts, and warranties to maintain proper documentation, thereby contributing to the overall department's performance and efficiency.
Assist Sales in preparing technical specifications & quotations when necessary by obtaining the required information in SAR/customer so that the specification/quotation will be submitted on time as customers need.
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
Specific qualification
- Previous experience in sales is a plus.
- Experience from anticorrosive paint is an advantage.
- University Degree.
- Proficient in English.
Personal qualities
- You have a strong personality, strong drive, are committed and goal oriented.
- You take the initiative and acknowledge the power of cross functional teamwork and cooperation.
- You are results-oriented with the ability to follow strategies with a focus on the bottom line.
- You are a good communicator and networker and mindset of winning as a team.
We can offer.
- A professional and supportive work environment with a focus on continuous improvement and innovation. Our story is one of innovating and reinventing processes and concepts with the purpose of creating better and sustainable products that will have an impact in the world.
- Jotun Ibérica is committed to an ambitious growth strategy. We believe that real value in our companies is our employees, both as individuals and as teams.
POSITION INFORMATION
Company:
Jotun Iberica S.A.
Contract Type:
Time Type:
Full timeCLOSING DATE (dd.mm.yyyy):
14.11.2025WHO WE ARE
Jotun in Europe and Central Asia (ECA) has 18 different legal entities and operates 7 production facilities. The region has approximately 2000 employees who work across four markets: Marine, Protective, Powder and Decorative. Jotun ECA is committed to an ambitious growth strategy. Our employees are the real value in our companies as individuals and teams. We strive to provide our employees with meaningful and challenging work, rewarding them through continued learning and development driven by our values of Loyalty, Care, Respect and Boldness.
Jotun Ibérica S.A., headquartered in Castellbisbal (Barcelona), has been active in the Decorative and performance coatings industry since 1962, over 50 years! We also have various warehouses and Technical-Sales offices around Spain and Portugal. Jotun Ibérica (Spain and Portugal) employs more than 140 people working in the Marine, Protective and Decorative markets to offer the best quality and experience to our clients based on our values of Loyalty, Care, Respect and Boldness.
Visit our Career Page to know more about life at Jotun.
Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now!
Top Skills
What We Do
Jotun is one of the leading paint manufacturers in the world. With a wide range of products within interior decoration and exterior protection, the Jotun logo can be found in more than 100 countries.
The company was founded in Sandefjord, Norway in 1926. The fonder Odd Gleditsch Sr. had witnessed whaling boats rusting away in the Antarctic. He quickly discovered the penguins; these caring creatures that overcame the toughest weather conditions. The penguin soon became Jotun’s official symbol and ambassador of the company’s values: Loyalty, Care, Respect, and Boldness.
Almost a century later, our mission remains the same: “Jotun Protects Property”. Jotun has grown into a multi-national company widely renown for high-quality paints and coatings. The Jotun Group consists of 67 companies and 40 production facilities across the world, and the more than 10.200 employees are united by a strong company culture, The Penguin Spirit.
For more information, visit our company site at www.jotun.com or our career site at jotun.com/career
