Job Summary
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.
We are seeking a talented Sales Support to play a key role in supporting our commercial activities and ensuring an outstanding customer experience. You will work closely with customers, Account Managers, Supply Chain, and cross-functional teams to deliver efficient, accurate, and timely support. This is exciting opportunity is based in Had Souhalem, Morocco!
Where You’ll Make a Difference
- Excellent organizational and project coordination skills
- Strong ability to manage multiple priorities and work effectively under pressure
- A proactive, customer-centric mindset with exceptional attention to detail
- Experience working with cross-functional and multicultural teams
- Strong relationship-building and stakeholder management skills
- Customer-facing experience, preferably in a B2B environment
- Positive attitude with a solution-oriented approach
- Ability to resolve issues constructively and collaboratively
- High energy level and a "can-do" mindset
- Knowledge of West African markets
- Experience supporting commercial teams serving international customers
- Exposure to the ingredients, flavors, fragrances, FMCG, or related industries is an advantage
What Makes You the Right Fit
- 3–5 years of experience in commercial support, customer service, sales support, logistics, or supply chain in an international environment
- Bachelor's degree from a reputable university
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Experience with SAP and/or Salesforce (SFDC) preferred
- Strong systems aptitude and ability to learn new tools quickly
- Fluent in Arabic and English
- French proficiency (minimum B-level writing and reading)
How Would You Stand Out?
- Excellent written and verbal communication skills
- High level of accuracy and organizational agility
- Ability to work independently and take ownership
- Team-oriented mindset
- Integrity, accountability, and professionalism
- Personal & Interpersonal Skills
- Strong adaptability in a fast-paced environment
Why Choose Us?
- Professional onboarding process
- Flexibility, agility in approach to project execution
- Ability to work with multiple disciplines in a dynamic, global environment
- Training opportunities
- Learning and development programs from day one
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Skills Required
- 3-5 years experience in commercial support, customer service, sales support, logistics, or supply chain in an international environment
- Bachelor's degree from a reputable university
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Experience with SAP and/or Salesforce (SFDC)
- Strong systems aptitude and ability to learn new tools quickly
- Fluent in Arabic and English
- French proficiency (minimum B-level writing and reading)
- Knowledge of West African markets
- Customer-facing experience (preferably B2B)
- Experience supporting commercial teams serving international customers
- Exposure to ingredients, flavors, fragrances, FMCG, or related industries
IFF Family of Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.
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Fair & Transparent Compensation — Pay is considered competitive in many roles and locations, and compensation is often described as good.
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Parental & Family Support — A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
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Leave & Time Off Breadth — Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.
IFF Family of Companies Insights
What We Do
Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.
