WHO WE ARE:
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.
Sales Operations Team Leader is responsible for managing a team of Sales Operations Associates (SOA) and overseeing operational sales support processes to ensure high quality, accuracy, and efficiency across the team’s daily work in terms of quoting and BSA management.
The Team Leader ensures the team delivers the right level of support to internal stakeholders, drives process improvements, and contributes to achieving business goals in line with company standards.
WHAT WILL YOU DO:
Coaching and developing the SOA team.
Monitoring team performance and identifying areas for improvement.
Managing performance within the team, including regular feedback and annual appraisals.
Supporting the team in prioritizing tasks and ensuring high quality and timely execution of daily activities.Driving process improvements and standardization across the team.
Leading change management and continuous improvement initiatives.
Supporting innovation and operational excellence projects.
Handling people management administrative tasks.
Communicating and cooperating with internal stakeholders across functions.
WHO YOU ARE:
English on min C1 level (spoken and written)
3–5 years of experience in Sales Operations, Sales Support, Order Management, or a similar operational environment.
Strong communication and coordination skills
Excellent organizational skills and professional attitude
Ability to handle demanding situations
Customer-oriented mindset, proactive and innovative
Supply Chain and people management experience is an advantage
WHAT DO WE OFFER:
Full Permanent contract
Social advantage: CNSS, CIMR, Health insurance
Very good working atmosphere in a team of passionate collaborators
Work culture where you can make an impact
Working within an international organization, recognized worldwide in its sector.
Submit your CV in English.
Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.
#LI-FR1
Location:MA-Casablanca, Morocco (Boulevard Al Quods)Time Type:Full timeJob Category:Business SupportSkills Required
- English proficiency at minimum C1 level, spoken and written
- 3–5 years of experience in Sales Operations, Sales Support, Order Management, or a similar operational environment
- Strong communication and coordination skills
- Excellent organizational skills and professional attitude
- Ability to handle demanding situations
- Customer-oriented, proactive, and innovative mindset
- Supply chain experience
- People management experience
Arrow Electronics, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..
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Affordable Benefits — Medical coverage includes multiple options with income-tiered employer contributions that substantially reduce costs for lower-wage employees (the base plan was heavily subsidized for earners under $55,000). These affordability measures, alongside EAP and telemedicine, help the overall package offset middling base pay in some roles.
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Parental & Family Support — New parents receive fully paid leave (six weeks at 100% pay in prior materials, with more recent reporting of up to 12 weeks fully paid for the delivering parent in the U.S.). Backup dependent care and related family supports are also provided.
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Leave & Time Off Breadth — Many salaried roles have unlimited PTO, while hourly staff receive competitive accrual-based PTO, with added flexibility from floating holidays and observance of MLK Day. These options indicate a broad time-off framework across employee groups.
Arrow Electronics, Inc. Insights
What We Do
A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.
Why Work With Us
Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!
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