The Role
The Sales & Support Specialist will conduct sales demos, manage inbound inquiries, provide technical support, and assist with customer onboarding, bridging the gap between clients and AI solutions.
Summary Generated by Built In
About Us
Wing is seeking elite talent to join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building agentic AI for SMB's globally.
Think of it like a startup within a corporate: fast moving and agile, with the stability of a corporate, and zero bureaucracy.
If you’re driven by challenge and eager to make a significant impact in a high-caliber role, this is the opportunity you’ve been waiting for.
We’re looking for an Account Executive to join our team, focused on delivering exceptional demos, onboarding, and technical support for our AI product, Central. This role blends sales acumen, customer success, and technical product guidance, serving as a crucial bridge between clients and our AI solutions.
You Will Own
- Conduct engaging sales demos that clearly explain Central’s AI capabilities and integrations
- Manage full inbound pipeline: demo requests, follow-ups, feature updates, support tickets
- Deliver technical product support and training to help customers maximize value from AI integrations
- Drive customer onboarding with a mix of sales and technical assistance to ensure smooth adoption
- Communicate complex AI concepts clearly and confidently to our customers
- Collaborate with sales and product teams to relay customer feedback and improve experience
What Great Looks Like
- Strong communicator with an ability to explain technical product details effortlessly.
- Experienced in customer success or sales solutions, ideally with an interest or background in AI.
- Comfortable handling a 50/50 split between sales and technical support tasks.
- Skilled at technical training and providing thorough product guidance.
- A proactive problem-solver who navigates customer complexity with patience and clarity.
Preferred Skills & Experience
- Previous roles as Solutions Specialist, Customer Success Manager, or Account Executive in AI or tech
- Experience explaining integrations and complex software to non-technical users
Our Hiring Process
- Introductory Call (15 min) - Explore our culture, product vision, and expectations
- Technical Task
- Interview with Leadership team
That’s all!
What You Get
- Remote-first culture
- Work from anywhere
- Competitive salary
- Performance‑based bonuses
- Software for Upskilling & Productivity
- Paid Time Off
- Health Insurance
- High autonomy, low bureaucracy
- Fast-track to leadership for high performers
- Direct access to founding team
- High visibility, autonomy and ownership
- Optional in‑person hack‑weeks in Hong Kong, India, or London
- Access to best‑in‑class tooling
- US HQ Opportunities: Top performers may have the opportunity to explore international roles within our US-based headquarters, including potential emigration opportunities, subject to availability and company needs, and after at least 2 years of employment.
If you’re passionate about AI product success and fluent in sales and support, this role puts you at the center of client growth and technical partnership.
Please note: Immediate joiners are preferred, but everyone will be considered.
Skills Required
- Experience in customer success or sales solutions
- Comfortable in a 50/50 split between sales and technical support
- Previous roles in AI or tech
- Ability to explain complex software to non-technical users
Am I A Good Fit?
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The Company
What We Do
Wing provides SMBs, startups, and executives with top-tier remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your super affordable team member to whom you can delegate excess work while you do the important things to grow your business.
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