At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
This Position reports to:
Sales Manager
We are looking for a new team member to join our Robotics division within the Global Center for Robot Repair and Refurbishment in Mošnov, in the role of Sales Support Specialist.
In this position, you will be responsible for communication with our internal customers (other ABB branches) and, to a lesser extent, external customers (manufacturing plants using our products). You will communicate daily in English—both written and spoken—and handle and process their inquiries. This is not an active sales role.
We’re seeking someone who enjoys administrative work, customer communication in English, and has a customer-oriented mindset.
Job Responsibilities
Handling customer inquiries
Maintaining customer relationships
Preparing quotations and documents for the sales department (robot sales)
Organizing robot buybacks
Receiving and processing orders
Monitoring delivery deadlines
Preparing charts, statistics, reports, and presentations for management
Assisting with sales/purchasing activities
Occasionally participating in internal or external (customer-facing) events
Who We’re Looking For
Minimum of secondary education
Communicative level of Czech and English (our clients are worldwide, and 99% of emails and communication are in English)
Enjoys administrative tasks and customer communication
Has a customer-first approach (we maintain friendly relationships with our customers, and they expect great service in return)
Experience with SAP or other ERP systems (if you're new to this, we’ll train you)
Proficiency in MS Office 365 (Word, PowerPoint, Excel) – for preparing reports and materials for management
Our Benefits
25 days of vacation
Annual financial bonus
Flexible working hours (core hours from 8:00 to 14:00)
Option for partial remote work (home office)
Transportation allowance
Meal allowance
Loyalty bonuses for years of service
Friendly and innovative work environment
Benefits portal (points can be used for pension savings, DIP, education, sports, or leisure activities)
Professional and language training tailored to the role
Opportunity to work on international projects
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Top Skills
What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
