Sales Support Specialist

Job Posting Start Date 05-05-2025 Job Posting End Date

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

Job Summary

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

We are seeking a Sales Support Specialist to be based in Fontana CA. In this role you will be in charge of providing the administrative hold-up necessary to grow our business and enhance customer relationships to increase revenue and profitability.
 

What a typical day looks like:

• Work closely with the sales team and the customer to provide an efficient and comprehensive service; establish and maintain solid relationships.
• Assist the sales team with the development and growth of business with new and existing customers.
• Provide operational support in the areas of sales enablement and sales pipeline efficiency measures, with responsibility for analysis and administration of sales forecasts.
• Assist the Head of Utility Sales & Systems with translating requirements related to the application of sales strategies and processes while also supporting the measure of programs to maintain and ensure their effectiveness.
• Partner with internal stakeholders such as Marketing and Quotations, to assist with the development and application of campaigns and tactics, and to ensure that the sales organization is fully enabled to leverage and capitalize upon them.
• End to end accountability for the management, oversight, coordination, and timely submittal of all forecasts
• Plan, coordinate, and prepare team meetings (including virtual, remote), prepare an account of the meetings, and designate and follow’s up on assigned action items.
• Coordinate and lead special projects and activities as needed.
• Maintain regional maps, customer database and contact info as required.

The experience we are looking forward to adding to our team:

• Typically requires a bachelor’s degree (BA or BS) or equivalent work experience.
• Typically requires 3 years of related experience.
• Previous experience in the areas of data management and the ability to analyze and communicate results to dictate proper sales cycle business rule adherence required.
• Expertise in data mining with sales analytic tools
• Proficiency with CRM software from Salesforce, Oracle, SAP, Sugar or equivalent required
• Proficiency with Microsoft Office required.
• Good verbal and written communication skills in English required.
• Interpersonal skills that allow for goal accomplishment when working with different business teams are required to be successful in this role.
• Solid organizational skills including attention to detail, time management, and problem-solving skills required.
• Demonstrates operations and technical skills and comprehension of Flex’s functional standards.
• Demonstrates working knowledge of functional concepts and a solid comprehension of Flex’s policies and procedures.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Pay Range (Applicable to California)$55,400.00 USD - $76,200.00 USD Annual

Job CategorySales - Marketing - Account Mgmt

Is Sponsorship Available?

No

Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).