Sales Support Specialist

Tasks
* Serve as a primary point of contact for customers regarding orders, inquiries, and product information.
* Support the sales team with administrative and operational activities.
* Process customer orders accurately and efficiently.
* Prepare quotations, sales documentation, and customer correspondence.
* Coordinate with production, logistics, and finance teams to ensure timely order fulfillment.
* Monitor order status and proactively communicate updates to customers.
* Maintain accurate customer records and sales data within company systems.
* Assist with resolving customer issues and ensuring a high level of customer satisfaction.
* Support sales reporting and other departmental administrative tasks.
* Contribute to continuous improvement initiatives within the sales support process.
Requirements
* Bachelor's degree in Business Administration, Sales, or a related field.
* 2+ years of experience in sales support, customer service, inside sales, or a similar role.
* Strong organizational skills with the ability to manage multiple priorities simultaneously.
* Excellent verbal and written communication skills.
* Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.
* Strong attention to detail and commitment to providing exceptional customer service.
Nice-to-haves:
* Experience with ERP and CRM systems.
* Experience in manufacturing, transportation, or industrial equipment industries.
* Familiarity with order management and logistics processes.
* Fluency in Spanish or another European language.
Benefits
* Health, Dental & Vision Insurance – discussable
* 401(k) Retirement Plan – discussable
* Paid Time Off (PTO) – including vacation days, personal days, and paid holidays
* Professional Development – opportunities for training and career growth
* Stable Industry Leader – work for a globally recognized manufacturer serving customers worldwide
* Collaborative Team Environment – work closely with sales, operations, logistics, and customer service teams
* Growth Potential – opportunities to expand responsibilities and advance within the organization
* Work-Life Balance – fixed daytime schedule with evenings and weekends free
We'd love to hear from you! If you are organized, customer-focused, and enjoy supporting a high-performing sales team, we encourage you to apply.
Hiring Process
* After reviewing applications, selected candidates will be invited for an initial phone or in-person interview.
* Final candidates may be asked to complete a short practical assignment relevant to the role.
We look forward to welcoming a new colleague to our team!