Sales Support Specialist

Posted 2 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Expert/Leader
Robotics • Analytics • Energy
The Role
Supports electrification sales by analyzing customer requirements, developing technical and techno-commercial proposals, estimating costs, defining scopes, managing risks, and preparing final documentation. Collaborates with engineering, vendors, product teams, and customers to deliver optimized electrical solutions, conduct technical presentations, resolve issues, and support profitable order growth across process industries.
Summary Generated by Built In

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Sales Support Manager
 

Your role and responsibilities:

This is a 'Sales Support Specialist - Electrification' role in Process Industries Division. In this role, you will have the opportunity to support the assigned Sales organization (Process Industries division) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your technical skill by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is: #LI - Onsite
This role is contributing to the Automation – Process Industries business. Main stakeholders are customers, EPCs/consultants, sales and engineering teams, product management, and project execution functions.

You will be mainly accountable for:

  • Delivering technical consultation and optimized electrification solutions by analyzing customer requirements, reviewing specifications, and defining clear scopes with transparent cost and responsibility mapping.

  • Preparing comprehensive techno-commercial proposals including bill of quantities, cost estimation, and competitive bid strategies while identifying and managing commercial, technical, and contractual risks.

  • Collaborating with engineering, service, vendors, and product units to develop value-driven proposals and support sales growth through technical presentations, workshops, and customer problem resolution.

  • Driving customer engagement and pre-sales activities to acquire orders, improve profitability, and achieve key performance metrics including order intake, Net Price Variance (NPV), and Net Promoter Score (NPS).

  • Ensuring achievement of business objectives including revenue growth, volume targets, and profitable expansion across assigned product portfolios, industries, and geographic markets.

Qualifications for the role:

  • Bachelor’s degree or Diploma in Electrical Engineering, Electrical & Electronics Engineering, or a related discipline from a reputed university or institution.

  • 10-18 years of experience in technical sales, bids & proposals, engineering, or solution development for large-scale electrification projects across Mining, Metals, Cement, Paper, and other process industries.

  • Extensive expertise in Electrical Power Distribution Systems, including HV Substations (AIS & GIS), MV & LT Switchgear, Intelligent MCCs, Transformers, Busducts, Battery Chargers, Cable Management Systems, and associated electrical infrastructure.

  • Extensive knowledge of motor and drive sizing, selection, and application engineering for process industry requirements, particularly in mining equipment, metals processing plants, profile mills, cement plants, and paper manufacturing facilities.

  • Hands-on experience in preparing techno-commercial proposals, solution engineering, and customer-facing technical discussions, supported by strong written and verbal communication skills with fluency in English.

  • Proficiency in electrical system studies and engineering tools such as ETAP, with additional experience in E-house solutions, substation automation systems, and integrated electrification solutions considered a strong advantage.

More about us:

The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

Recruitment Fraud Warning

ABB never asks for payment from job applicants. All genuine job offers follow a formal application and interview process.

View current job openings and apply at: https://careers.abb/global/en/home

For more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning

Skills Required

  • Bachelor's degree or diploma in Electrical Engineering, Electrical and Electronics Engineering, or a related discipline
  • 10-18 years of experience in technical sales, bids and proposals, engineering, or solution development for large-scale electrification projects
  • Experience supporting electrification projects in mining, metals, cement, paper, or other process industries
  • Expertise in electrical power distribution systems, including HV substations, MV and LT switchgear, intelligent MCCs, transformers, busducts, battery chargers, and cable management systems
  • Knowledge of motor and drive sizing, selection, and application engineering for process industry requirements
  • Hands-on experience preparing techno-commercial proposals, solution engineering, and customer-facing technical discussions
  • Strong written and verbal communication skills with fluency in English
  • Proficiency in electrical system studies and engineering tools such as ETAP
  • Experience with E-house solutions, substation automation systems, and integrated electrification solutions

ABB Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
  • Leave & Time Off Breadth Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
  • Retirement Support Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.

ABB Insights

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The Company
HQ: Zürich
104,000 Employees
Year Founded: 1988

What We Do

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com

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