Sales Support Specialist

Location: This role is located ON SITE, 5 days a week, at our corporate office in Oklahoma City, OK. 

Help Drive Strategic Customer Success

At CFS Brands, we help customers create cleaner, safer, and more efficient environments through industry-leading hygiene solutions. Behind every successful strategic customer relationship is a team that executes with speed, accuracy, and exceptional collaboration. We're looking for a Sales Support Specialist to join our Inside Sales Team. This role is ideal for someone who enjoys solving business challenges, coordinating cross-functional initiatives, analyzing data, and helping a commercial team execute at a high level.

If you're motivated by collaboration, analytical problem-solving, and helping a team perform at its best, we'd love to hear from you.

Position Summary

The Sales Support Specialist serves as a key sales support resource for Regional Sales Directors, helping coordinate commercial activities and execute sales priorities across CFS Brands' Foodservice business. Working closely with independent rep groups and cross-functional internal teams, this role helps ensure opportunities move forward efficiently, sales initiatives remain on track, and customer commitments are fulfilled. This position partners with Regional Sales Directors to execute territory strategies by coordinating commercial activities, supporting rep groups, facilitating cross-functional collaboration, and ensuring strategic priorities are implemented efficiently and consistently. Success in this role requires exceptional organization, business communication, analytical thinking, execution discipline, commercial awareness, initiative, and the ability to manage multiple priorities in a fast-paced sales environment. 

What You'll Do

As a Sales Support Specialist, you'll play an important role in helping our Inside Sales Team deliver exceptional support to some of our largest customers and distribution partners.

You'll:

• Coordinate pricing requests, quotes, bids, and sales documentation.
• Prepare business reports, dashboards, and customer analytics that support strategic decision-making.
• Support Quarterly Business Reviews by preparing reporting and presentation materials.
• Coordinate activities across Pricing, Product Management, Marketing, Operations, Supply Chain, and Finance.
• Track strategic priorities and help ensure customer commitments are delivered on time.
• Maintain accurate Salesforce CRM records, pricing documentation, and sales activity. 
• Identify trends, risks, and growth opportunities through data analysis.
• Recommend process improvements that strengthen execution and improve efficiency.
• Support assigned rep groups by coordinating internal resources, facilitating issue resolution, and removing obstacles to keep sales priorities moving forward. 
• Build trusted relationships across the organization while supporting key customer initiatives.

What Makes You Successful

You enjoy bringing structure to complex situations and helping others succeed. You're someone who:

• Thinks analytically and enjoys working with data.
• Communicates clearly and professionally.
• Builds strong relationships across teams.
• Takes initiative and follows through on commitments.
• Manages multiple priorities without losing attention to detail.
• Looks for opportunities to improve processes and simplify work.
• Enjoys supporting strategic customer initiatives in a collaborative environment.

Qualifications

• 3+ years of experience in Sales Support, Sales Operations, Commercial Support, Account Coordination, or a related B2B business support role.
• Experience supporting strategic accounts, national accounts, manufacturer representative groups, distributors, dealers, or regional sales teams preferred.
• Experience within Jan-San, hygiene, facility supply, MRO, foodservice, hospitality, restaurant supply, k-12 institutional foodservice, healthcare, or related distribution industries preferred. 
• Strong organizational, analytical, communication, and problem-solving skills with exceptional attention to detail. 
• Ability to manage multiple priorities while delivering accurate, timely results. 
• Proficiency with Microsoft Excel and Microsoft Office, Experience using Salesforce CRM, Power BI or other business intelligence tools is a plus.

Why Join CFS Brands?

At CFS Brands, you'll work alongside experienced commercial leaders supporting nationally recognized customers and distribution partners. You'll have the opportunity to contribute to strategic initiatives, improve business processes, and help drive operational excellence across the organization.

This role offers the opportunity to:

• Work directly with a high-performing Strategic Accounts Team.
• Develop commercial, analytical, and cross-functional business expertise.
• Influence business decisions through reporting and insights.
• Build relationships across multiple departments.
• Grow your career in a collaborative, customer-focused organization.

CORE COMPETENCIES

• Commercial Coordination 
• Business Communication 
• Sales Support 
• Territory Coordination 
• Rep Group Support 
• Business Reporting & Analysis 
• Cross-Functional Collaboration 
• Commercial Judgment 
• Execution Discipline 
• Customer Focus 
• Organization & Planning 
• Results Orientation 

HOW SUCCESS IS MEASURED

Success in this role is defined by enabling Regional Sales Directors and their rep groups to execute commercial priorities with speed, accuracy, and confidence.

• Enable Regional Sales Directors to spend more time selling by delivering responsive commercial support. 
• Coordinate pricing requests, bids, and commercial activities with speed and accuracy. 
• Deliver reporting and business information that improves territory planning and decision-making. 
• Improve sales execution through proactive coordination, dependable follow-through, and continuous process improvement.