Now Hiring - Sales Support Specialist/ BDC Administrator
- Pay: $17.00-$25.00 Hourly + Bonus Opportunities
- Schedule: This is a full-time opportunity. We ask that you have open availability to support dealership operations and customer demand. To be successful in this role, you will be available to work a flexible schedule, including evenings, weekends, and holidays, as these are peak business periods and important opportunities for maximizing earnings.
This position is located onsite and reports to the Sales Manager.
Why Join Our Team?
- A positive culture is important for enjoying the work we do. We know that a culture of belonging drives customers solutions, promotes team collaboration, and strengthens community engagement.
- We earn customers for life. We are driven by our employees and preferred by our customers. Lithia & Driveway is the leading automotive retailer in each of our markets.
- We are constantly improving our people. Growth and promotion opportunities are a huge part of our success
What You'll Do
- Develop, process, and manage lead follow-up
- Gather accurate customer information to create a database for follow-up and retention.
- Track all customer inquiries as it pertains to parts, service and sales departments within the dealership
- Build knowledge of product information, current sales pricing, dealership and manufacturer events, and assist with promotions.
- Help us earn customers for life by creating welcoming and trusted experiences for our customers through phone and internet conversations.
- Schedule solid appointments with customer leads for service and parts departments.
What You'll Bring
- 1+year of prior sales experience, dealership or scheduling experience is ideal.
- Working knowledge of computers and technology. Comfortability in navigating computer and dealership technologies.
- Willingness to participate in professional development activities to stay current on industry knowledge to grow with us and meet projected sales goals.
- Adept to handle high-volume and adapt to our needs.
- Outstanding customer service to help us Earn Customers for Life and instill a positive first impression of Honolulu Ford.
Total Rewards
The hourly earning range for this positionis $17.50-$25.00 per hour with bonuses being based on individual appointments shown/sold and manufacturer approvability.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
About Us (Normal Bold, followed by Normal)
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Skills Required
- 1+ year prior sales experience
- Dealership or scheduling experience
- Working knowledge of computers and dealership technologies
- Flexible availability including evenings, weekends, and holidays
- Ability to handle high-volume work and adapt to needs
- Outstanding customer service skills
- Willingness to participate in professional development activities
- High school graduate or equivalent
- 18 years or older
Lithia Motors, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..
-
Strong & Reliable Incentives — Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
-
Healthcare Strength — The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
-
Retirement Support — A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.
Lithia Motors, Inc. Insights
What We Do
Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.
