At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Sales Support Manager ELSB/ELSP__
Your role and responsibilities
In this role, you will have the opportunity to be responsible for the precise and timely administration of pre-sale customer requests to support well-informed customer decisions. Each day, you will support with the adaption and implementation of the sales support strategy for a designated area, in line with the global support strategy. You will also showcase your expertise by escalating to ensure timely resolution, as needed.
The work model for the role is: hybrid
You will be mainly accountable for:
- Ensures accurate and efficient creation and maintenance of customer and account master data
- Creates new accounts, updates existing ones, and performs regular data checks
- Supports users for the encountered issues by providing knowledge, creating support ticket, account activation and etc. for masterdata platforms
- Provides pre‑sales support such as price & availability, quote status, and technical documentation
- Shares required documentation
- Prepares cross‑reference lists for customers and sales teams
- Supports processes such as Trade Compliance, Risk Review, Third‑Party Management, and Opportunity Management
- Creates and monitors channel‑related records as part of approval processes.
- Ensures data quality for accounts and contacts
- Escalates issues when needed to ensure timely resolution
Qualifications for the role
- Bachelor’s degree in related fields
- 2 years of experience working as internal Sales Support, Project Management and Logistics
- A collaborative, solution-focused approach, and effective written and spoken communication skills
- Methodical approach, attention to detail, and well-developed organizational skills
- Skilled in reading technical specifications, preparing quotations
- Fluent in English and Turkish ; proficient in MS Office
- Knowledge of SAP, Excel, Power BI, and enterprise management tools
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
ABB Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
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Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.
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What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
