The Sales Support Representative provides critical assistance throughout the sales cycle. They serve as the primary link between the sales team, the customer, and internal departments like Finance and Logistics. By managing processing complex orders, and maintaining the CRM, they ensure that the sales pipeline moves efficiently and that customers receive professional, timely service after a sale is closed.
Preferred Qualifications- Act as the primary resource for our sales team, assisting with the identification and successful implementation of products in new or complex customer applications
- Provide timely responses via multiple communication platforms
- Explain product features, pricing, shipping policies, or warranty terms clearly and accurately
- Maintain Brady policies while maintaining a positive customer relationship
- Log details of every interaction, including the issue, the resolution, and any follow-up needed and executing necessary actions
- Identify patterns and report them to management or the sales team
What We Do
Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady’s products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software.
Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries.
Brady is headquartered in Milwaukee, Wisconsin and as of July 31, 2021, employed approximately 5,700 people in its worldwide businesses. Brady’s fiscal 2021 sales were approximately $1.14 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. More information is available on the Internet at www.bradycorp.com.
