Sales Support Representative

Posted 2 Days Ago
Be an Early Applicant
Wallins Corners, Amsterdam, NY
1-3 Years Experience
Information Technology
The Role
Responsible for working directly with vendors to ensure orders ship on time, answering vendor emails and incoming phone calls, handling various Customer Service duties, and assisting with order management. Shift: Monday to Friday, 9:30 AM to 6:00 PM Eastern Time.
Summary Generated by Built In

Come Work with Us!

Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.

Ready to build a career? It’s time to look at Taylor.

You Opportunity: Taylor Promo Products, previously known as Amsterdam Printing, is looking for a Sales Support Representative to join the team. In this role you will be responsible for working directly with vendors to ensure orders ship on time. Answering vendor emails as well answering incoming phone calls from vendors. You will also be handling various Customer Service duties throughout the day.

Your Responsibilities:

  • Responsible for responding to vendor emails in a timely manner

  • Working on a wide variety of vendor forms

  • Process call tags

  • Customer contact via phone/email to provide status updates and/or resolve concerns on orders

  • Assist with order management ensuring timely delivery, tracking information and obtaining invoices for reconciliation

  • Other tasks as required to meet team goals


Your Shift:

  • Monday to Friday from 9:30 AM to 6:00 PM Eastern Time

You Must Have:

  • 2+ years of related/relevant experience

  • Strong attention to detail, strong communication and organizational skills, independent judgement and the ability to problem solve


We Would Also Prefer:

  •  Knowledge of promotional products and shipping methods

The anticipated hourly wage for this position is around $18.00/hr. The actual base wage offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employee.

About Taylor Corporation

One of the largest graphics communications firms in North America, Taylor’s family of companies provide a diverse set of products, services and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services and expertise for individuals, businesses and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. 

The Employer retains the right to change or assign other duties to this position. 

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

The Company
North Mankato, MN
6,589 Employees
On-site Workplace
Year Founded: 1975

What We Do

Taylor provides a diverse set of products, services and technologies to power the potential of the world’s leading brands. Using the latest printed and digital methods, we facilitate marketing communications of all types for businesses and consumers across a wide range of industries. You’ll see our solutions in your mailbox, your email inbox, in retail settings and on your mobile device.

Driven by Glen Taylor’s unwavering entrepreneurial spirit, Taylor Corporation has grown from a single small business in 1975 to one of the nation’s largest privately held companies today. What started as a humble printer of wedding invitations and business cards is now a highly diversified leader in the field of business communications. However, while Taylor's capabilities have changed dramatically in the last 45 years, our core purpose remains the same ― to create opportunity and security for our employees.

Taylor also continuously invests in technologies and production methods that enable us to shrink our environmental footprint. This commitment shows in the way we divert tons of waste to energy production, source responsibly harvested forest products and work to reduce our greenhouse gas emissions year over year. The result is a culture of sustainability that guides our decision making and ensures that we take the long-term view in everything we do

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