Sales Support Representative

Posted 3 Days Ago
Be an Early Applicant
Taguig City, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Hardware • Software
The Role
Provides pricing and quotation support, resolves seller queries, directs issues to appropriate teams, supports internal sales processes and tools, collaborates with sales and customers, and helps establish regional processes and best practices.
Summary Generated by Built In

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Rockwell Automation is hiring for a Sales Support Representative, Asia Pacific to be based in our Taguig, Philippines office.
Reporting to the Sales Support Manager, AP, you will play a key role in a team dedicated to supporting the Sales organization. You will streamline sales operations by providing essential support in seller queries for navigation, issue resolution, and commercial support such as quoting.
This role is foundational, establishing processes and best practices for the team, while ensuring a high level of service to both internal stakeholders and external customers. Your contributions will help reduce administrative workload for sales professionals and enhance customer experience.
You will collaborate with sales, internal operations teams, and customers, building and adopting global standards.
Your Responsibilities:

  • Deliver pricing and quotation support for sales activities
  • Assist with seller queries and direct them to appropriate departments
  • Provide first-level support for internal processes and tools
  • Liaise with sales, internal teams, and customers
  • Help document and establish new processes for the region

The Essentials - You Will Have:

  • Bachelor Degree or Equivalent
  • At least 5 years' experience on Sales or Sales Administration Support

The Preferred - You Might Also Have:

  • Someone who worked closely with sales or business development team
  • Experience in supporting team regionally or globally

What We Offer:

Our benefits package includes …

  • Comprehensive mindfulness programs with a premium membership to Calm
  • Volunteer Paid Time off available after 6 months of employment for eligible employees
  • Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
  • Employee Assistance Program
  • Personalized wellbeing programs through our OnTrack program
  • On-demand digital course library for professional development

... and other local benefits!


At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.


#LT-CT1 #LT-Hybrid

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Skills Required

  • Bachelor's degree or equivalent
  • At least 5 years of experience in sales or sales administration support

Rockwell Automation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rockwell Automation and has not been reviewed or approved by Rockwell Automation.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, mental‑health support, disability and life insurance, and wellness resources. Multiple plan choices and supportive programs contribute to the package feeling well‑rounded.
  • Retirement Support — Retirement benefits include a 401(k)/Retirement Savings Plan with employer matching that is positioned as a meaningful part of total compensation. These offerings reinforce longer‑term financial security as a core strength.
  • Parental & Family Support — Paid parental leave was expanded and a paid caregiver leave was added, indicating clear support for family needs. These policies are complemented by flexibility signals and dedicated paid volunteer time.

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The Company
HQ: Milwaukee, WI
22,000 Employees
Year Founded: 1903

What We Do

At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.

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