Schedule
1st Shift: Mon – Fri, 8:00am – 5pm
Overtime based on business needs
What you will do
Follow order entry process and provide proactive updates on order status to accelerate billing process
Provide phone support for inquiries from sales and healthcare professionals.
Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships
Process all work in accordance with relevant working practices and standard operating procedures.
Provide feedback and suggestions to improve service levels, internal processes and customer support methodology
Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment
Provide support beyond standard hours as needed if call volume and/or workload require additional time
Support Sales Department by providing answers to questions generated by telephone, e-mails and fax
Prepare product or service reports by collecting and analyzing customer information
Implement and support Quality initiatives throughout branch
Implement procedures to maintain accurate inventory records in the Enterprise Resource Planning (ERP) system through proper billing and replenishment processes
What you need
Required
High School Diploma or equivalent
Three (2) years relevant work experience
One (1)+ year ERP experience
Ability to work flexible hours and overtime, as business needs
Preferred
Bachelor's degree
Experience as account representative; order processing; customer service
$23.74 - $32.12 USD Hourly
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Skills Required
- High School Diploma or equivalent
- Two to three years relevant work experience
- One plus year ERP experience
- Ability to work flexible hours and overtime as business needs
- Bachelor's degree
- Experience as account representative, order processing, or customer service
Inari Medical Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inari Medical and has not been reviewed or approved by Inari Medical.
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Fair & Transparent Compensation — Pay is considered competitive for many roles, with employees described as 'extremely happy' with total compensation including pay, stock, equity, and benefits. Feedback suggests above‑average salary levels across departments contribute to strong pay sentiment.
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Healthcare Strength — Benefits include comprehensive medical, dental, and vision coverage, with 100% employer‑paid premiums for employees cited in multiple descriptions. Additional options like critical illness, accident, hospital indemnity, and wellness programs reinforce the healthcare offering.
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Leave & Time Off Breadth — Time off is characterized by unlimited PTO, cited as a top benefit by employees. Paid holidays and flexible hours are also referenced, expanding the range of time‑off options.
Inari Medical Insights
What We Do
Inari Medical, Inc. is a commercial-stage medical device company focused on developing products to treat and transform the lives of patients suffering from venous diseases.
