Sales Support Manager

Posted Yesterday
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Fort Lauderdale, FL, USA
Hybrid
Mid level
Automotive • Sharing Economy • Transportation • Travel
The Role
Lead and coach the USA Inside Sales support team, improve account setup/onboarding/billing processes, maintain Salesforce and related systems, resolve client/account requests with cross-functional partners, and provide leadership visibility on workload, turnaround times, reporting, and process gaps.
Summary Generated by Built In
Job Description

Are you ready to take the wheel and drive success? As a full-time Sales Support Manager at SIXT, you’ll lead the USA Inside Sales function, rebuilding the team into a more efficient, process-driven, and commercially focused support unit for Corporate Sales. You’ll manage daily execution, create structure, and ensure strong partnership with KAM and Corporate Sales, leveraging your expertise in internal systems and workflows. If you thrive in fast-paced environments, are highly organized, sales-minded, and proactive, this is the role for you. Apply now!

YOUR ROLE AT SIXT

  • You support the Inside Sales team by leading, coaching, and managing workload distribution and performance
  • You manage and improve processes for account setup, customer onboarding, billing coordination, documentation, reporting, and sales support
  • You liaise as a systems expert, ensuring accuracy and consistency across Cobra, Salesforce, Highway, DocuSign, and other platforms
  • You maintain strong Salesforce and system discipline, keeping account data, activities, billing status, and customer records accurate and up to date
  • You receive and resolve client and account-related requests efficiently by partnering with internal teams including Pricing, Credit, Receivables, Legal, Implementation, Operations, and Sales
  • You assist with leadership visibility around open requests, team workload, turnaround times, reporting needs, process gaps, and key support priorities

YOUR SKILLS MATTER

  • Experience You have 3–5 years of experience in inside sales, sales support, sales operations, account management, customer success, or a related commercial support function, with prior team lead or people management experience preferred
  • Education You are an internal candidate with strong knowledge of SIXT systems, processes, and workflows, and are authorized to work in the United States without sponsorship
  • Technical Proficiency You are comfortable with Cobra, Salesforce, Highway, DocuSign, Excel, Outlook, PowerPoint, Teams, and reporting tools; Power BI experience is a plus
  • Soft Skills You demonstrate strong leadership, ownership mindset, organization, process orientation, and clear professional communication
  • Commitment to Excellence You are proactive, accountable, detail-oriented, and able to manage multiple priorities and cross-functional tasks
  • Additional Skills You are commercially minded, sales-oriented, and strong at problem solving in fast-paced environments

WHAT WE OFFER

  • Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan. 
  • AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
  • Paid Time Off & Sick Leave Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance    
  • Exclusive Employee RentalsLeverage special rental discounts exclusive to employees, offering great savings for you and your family   
  • Self-Motivation & Reliability You work autonomously, take full ownership of your projects, and consistently deliver results with a proactive, dependable mindset 
  • Additional Perks Experience the advantages of working in a dynamic work environment and ample opportunities for professional advancement 

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Skills Required

  • 3-5 years experience in inside sales, sales support, sales operations, account management, customer success, or related commercial support function
  • Prior team lead or people management experience
  • Authorized to work in the United States without sponsorship
  • Strong knowledge of SIXT systems, processes, and workflows (internal candidate)
  • Proficiency with Cobra, Salesforce, Highway, DocuSign, Excel, Outlook, PowerPoint, Microsoft Teams, and reporting tools
  • Power BI experience
  • Strong leadership, ownership mindset, organization, process orientation, and clear professional communication
  • Commercially minded, sales-oriented, and strong problem solving in fast-paced environments
Am I A Good Fit?
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The Company
HQ: Fort Lauderdale, FL
10,602 Employees
Year Founded: 1912

What We Do

Sixt SE is an international provider of mobility services, offering vehicle rental, car sharing, subscriptions, and transfer services through its app and branch network.

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