Location: Portland, Oregon, USA
About PAKKA Limited
At Pakka Limited, we are well on the journey towards becoming
a global leader in fully compostable packaging, with our growth plans in full
swing.
We want to make the world a better place. Our opportunity is
to produce lots of compostable packaging so that whatever gets thrown is good
garbage, and makes it good for the earth and our health too.
People are at our core. Our core values of Earth Love, Trust,
Courage, Excellence and Diversity, affirm our belief in creating joy at work
through an environment of learning, creativity, and growth.
Pakka Inc. is a leader in
sustainable packaging solutions, offering innovative molded fiber and flexible
packaging products. Our mission is to drive environmental impact through
scalable, customer-centric solutions designed for a better planet.
Position Summary
We are looking for a proactive
and detail-oriented Sales Support Lead to drive the effectiveness of our
commercial operations. In this role, you will power our sales engine by
managing core processes, enabling scale, and integrating sales technology
across business units. This position is critical to ensuring seamless
execution and supporting ongoing commercial growth.
Please note: This role requires working in Pacific Standard Time (PST) schedules and American English is mandatory — verbal and
written fluency
Key Responsibilities:
- Design and implement a
robust sales tech stack (CRM, dashboards, automation) to enhance productivity
- Serve as the inside sales
engine: qualify leads, run outreach campaigns, and support pipeline development
- Coordinate with brokers,
distributors, and partners by sharing updates and tracking performance
- Manage the full order
lifecycle from booking to delivery, ensuring timely and accurate fulfillment
- Partner with finance to
track payments, manage receivables, and support collections
- Maintain and distribute
up-to-date sales enablement materials such as product brochures, decks, and
pricing sheets
- Generate insights from
CRM data and feedback loops to inform decision-making and improve sales
strategy
- Collaborate
cross-functionally across logistics, finance, marketing, and supply chain teams
What You Bring:
- Bachelor’s degree in
Business Administration, Marketing, Engineering, or a related field
- Minimum of 5 years’
experience in sales operations, commercial support, or revenue enablement,
preferably within manufacturing or B2B sectors
- Proven ability to manage
end-to-end sales processes, streamline order workflows, and solve operational
issues
- Experience supporting
multi-channel sales teams and working in a cross-functional environment
- Strong analytical and
problem-solving skills with a focus on root-cause analysis and continuous
improvement
- Comfortable operating in
a fast-paced, high-growth setting with the ability to scale operational support
- Proficiency with tools
such as Zoho CRM, ZoomInfo, and Outreach
- Required to work in PST
schedules
- American English is mandatory (verbal and written fluency expected)
Skills Required
- Bachelor's degree in Business Administration, Marketing, Engineering, or a related field
- At least 5 years of experience in sales operations, commercial support, or revenue enablement
- Experience preferably in manufacturing or B2B sectors
- Ability to manage end-to-end sales processes and streamline order workflows
- Experience solving operational issues and performing root-cause analysis
- Experience supporting multi-channel sales teams in a cross-functional environment
- Strong analytical and problem-solving skills
- Ability to operate in a fast-paced, high-growth setting and scale operational support
- Proficiency with Zoho CRM, ZoomInfo, and Outreach
- Ability to work Pacific Standard Time schedules
- Verbal and written fluency in American English
What We Do
Pakka Limited is an India-based sustainable packaging manufacturer headquartered in Ayodhya. It develops biodegradable and compostable food-packaging products, carry bags, serviceware, flexible packaging, and fibers made from agricultural residues. Operating across more than 45 countries with a U.S. presence, the company combines eco-friendly manufacturing and regenerative packaging solutions with a mission to reduce ecological footprints and support a cleaner future.
