Sales Support Engineer (Unitary)

Posted 8 Hours Ago
Be an Early Applicant
Jakarta, IDN
In-Office
Senior level
Greentech • Other
The Role
Supports HVAC sales by developing technical plans, layouts, calculations, estimates, bid responses, competitive comparisons, and solution proposals. Analyzes customer requirements, recommends equipment solutions, resolves implementation issues, conducts technical training, and supports negotiations. The role focuses on unitary products while requiring knowledge of chillers and airside systems. It also coaches junior sales support engineers and fulfillment staff.
Summary Generated by Built In

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

On-Site (5 days)

What's in it for you:

Trane is Hiring a Sales Support Engineer - Sales Support Engineer’s primary responsibility is to support sales team in winning opportunities and determining technical components related to customer’s request. Sales Support Engineer also acts as expert resource in technical and application requirements for the team.

What you will do:

  • Prepares plans, layouts and designs with supporting calculations for specifications.
  • Supports technical things on multiple products especially on unitary.
  • Analyzes a customer’s technical needs, suggests solutions, resolves implementation problems and conducts user training.
  • Supplies staff with drafting and estimating information to assist with the production of detailed drawings, the development of tools, quantities, materials purchased and equipment.
  • Support bid response, functional system review, competitive comparison and review for accurate estimates and applications of equipment
  • Provides technical solution proposals including project budgetary estimations and may involve in price negotiations as required.
  • Support both sales team & customer during technical requirement definition & solution development sales process steps
  • Deliver technical training on new technology for sales professional and external customer.
  • Coach and train junior sales support engineers and/or fulfilment team to build knowledge and solution technical competency.

What you will bring:

  • Diploma/Bachelor degree in HVAC/Electrical/Electronic/Mechanical/Industrial Engineering
  • 5+ years of related role in HVAC industry, preferably on same role
  • Having experiences of multiple products (unitary, chiller, airside)
  • Ability to work well independently
  • Demonstrated ability to complete tasks within deadlines and work well under pressure
  • Strong work commitment and can work under pressure
  • Good verbal and written communication skills

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Skills Required

  • Diploma or bachelor's degree in HVAC, electrical, electronic, mechanical, or industrial engineering
  • At least 5 years of related experience in the HVAC industry
  • Experience with multiple HVAC products, including unitary, chiller, and airside systems
  • Ability to work independently
  • Ability to complete tasks within deadlines and work well under pressure
  • Strong work commitment
  • Good verbal and written communication skills
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The Company
HQ: Davidson, NC
10,001 Employees

What We Do

At Trane Technologies, we challenge possible by thinking bigger, acting bolder and taking actions that not just improve our own performance but influence global change. Our world contends with unprecedented challenges. Our future has never been more uncertain. Urbanization is dramatically reshaping our communities, our resources are more constrained that ever before, and climate change is accelerating at an astonishing rate. We believe it is time to challenge industry norms and be at our most creative every day. To get there, we’ve committed to ambitious sustainability goals and we will change the way the world heats and cools buildings and moves refrigerated food, medicines, and other perishables. Global change starts when we each have the courage to act. And when we act, we boldy go. Won’t you join us?

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