Sales Support Coordinator

Posted 2 Days Ago
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Atlanta, GA, USA
In-Office
Entry level
Other
The Role
The Sales Support Coordinator assists the sales team in improving sales effectiveness and customer experience by managing internal support activities and data systems.
Summary Generated by Built In

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability—without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.

Position summary:

The Sales Support Coordinator (SSC) will work directly with the field selling organization as an extension of the selling team. The SSC will be responsible for key internal-facing activities to help improve sales force effectiveness and maximize the selling team’s performance. In this position, the SSC will also assist the sales team and customer success team in providing a positive customer experience. This position can be based anywhere in the contiguous US.

Educational requirements: 

HS/GED is required

A College Degree is preferred

Skills and Experience:

  • Proven experience in Sales or administrative positions supporting the Sales team
  • Ability to effectively interact, engage and communicate with internal and external customers
  • Strong organizational skills and attention to detail
  • Ability to create a positive customer experience; optimistic can-do perspective
  • Demonstrate capability to work under pressure and handle multiple tasks/priorities
  • Excellent communication skills, verbal and written
  • Able to work in a team-based environment
  • Excellent systems skills including Excel & PowerPoint are required
  • Knowledge of or willingness to learn:
    • JD Edwards
    • Salesforce
    • PowerBI
    • Various Syndicated Lead Platforms

Essential Duties:

  • For the Account Executives and Regional Sales Directors on designated team(s), serve as the primary contact for key sales support activities, including:
    • Assist with Salesforce quoting and pricing in the marketplace
    • Assist in sales opportunity management for forecasting with upper management
    • Coordinate complex customer fulfillment projects
    • Support Sales Team with internal processes and forms (DTBS, DOR, S&H, etc.)
    • Work in tandem with customer service team and sales team to provide a high-quality customer experience
    • Provide front line support to the sales team for all internal data systems. 
  • Work to ensure data integrity by reviewing orders and lining up with SF opportunities.
  • Participate and support company initiatives
  • Maintain housekeeping; comply with safety rules and environmental regulations
  • Perform Other duties as assigned by Sales Support Manager

#LI-Remote

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.


We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.

Top Skills

Excel
Jd Edwards
Power BI
PowerPoint
Salesforce
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The Company
Atlanta, Georgia
2,743 Employees
Year Founded: 1973

What We Do

Interface is a world-leading modular flooring company with a fully integrated collection of carpet tiles and resilient flooring. Our modular system helps customers create interior spaces while positively impacting the people who use them and our planet. We’re here to realize a more beautiful world, with people and environment in harmony. Our mission, Climate Take Back™, invites industry to join us as we commit to running our business in a way that is restorative to the planet and creates a climate fit for life. We're always looking for passionate, committed individuals to help us get there. Problem solvers. Creative thinkers. True individuals, who don’t follow convention but challenge it. At Interface, that’s a responsibility we all share. From our research labs to our production floor, we’re always looking to design a better way. To inspire others, and to embrace a better tomorrow. If you’re ready to make a real difference, then join us. Help us lead industry to love the world

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